ASSISTANT BANK MANAGER

Job Title: Assistant Bank Manager Reports to: Bank Manager FLSA Status: Exempt Statement Of Hire At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success. Job Summary The position of Assistant Bank Manager supports the Bank Manager in the handling and oversight of retail banking functions. This individual actively performs all paying and receiving functions and may supervise the Retail Bankers. Further, this individual sells/sets up all types of deposit accounts and related services. In the Bank Managers absence, the Assistant Bank Manager provides any needed assistance with coordination of the overall market team. This position requires flexibility in his or her work schedule to ensure adequate retail coverage for the location. Essential Duties & Responsibilities Exhibit a sense of urgency to provide the finest customer service at all times and in all forms of verbal and written communicationDisplay leadership by example while actively performing paying and receiving responsibilities.Handle vault teller responsibilities and assist with the process of ordering/shipping moneyEnsure the smooth and timely flow of workAssist with opening accounts and selling all deposit-related products/services; make referrals for other products to the appropriate Product SpecialistMaintain appropriate cash levels; exercise diligence against potential fraud risksMaintain compliance with BSA and other regulations and with all bank policies and proceduresAssist with a monthly audit of all cash drawers, vault, and ATMWork with the Bank Manager on security-related procedures such as testing of alarms and camerasHandle daily procedures regarding Instant Issue Debit CardsAssist customers with resolution of issues or complaintsMaintain clean and neat appearance of retail work areaPerform all other tasks requested as they relate to the Bank and its functions. Supervisory Responsibilities This position, in the absence of the Bank Manager, will be responsible for making sure all daily teller and training related questions are answered; performing overrides; approve and place holds, large checks, wires, and cashiers checks; and placing Federal Protection calls when needed. Compliance All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas. All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.