Assistant Bakery Manager 12 pm - 8 pm

Assistant Bakery Manager – The Nothing Bundt Cakes (NbC) works alongside the Bakery Manager and team members to create the highest‑quality cakes, a warm, welcoming environment, and a superior guest experience. The role shares in team leadership, drives sales and profitability, executes day‑to‑day responsibilities, and ensures all bakery operations comply with NbC standards while embodying the brand’s culture.

Responsibilities

• Prioritizes the guest experience, models superior guest engagement, and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
• Supports the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
• Co‑manages special‑order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Co‑facilitates the opening and closing of the bakery, including cash‑drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by helping to coordinate and participate in special, brand‑building events.
• Maintains hands‑on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Core Values and Competencies

• Servant’s Heart: Goes above and beyond to support and develop the team and create a superior guest experience; keeps the good of the team and guests ahead of personal interests; leads by example with humility and empathy.
• Spirit of a Champion: Demonstrates intense drive, commitment to excellence, and passion to succeed; takes 100% ownership of responsibilities with zero excuses; operates with urgency, sound judgment, and seeks feedback.
• Genuine Connections: Projects warmth, enthusiasm, and optimism; builds positive, productive relationships and communicates often and openly; serves as a strong Cake Celebrity/Brand Ambassador in the local community.

Knowledge, Skills, and Abilities

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower, and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work, and manage performance.
• Is highly organized and resourceful, can balance multiple priorities, and demonstrates strong follow‑up skills.
• Possesses strong problem‑solving skills, with the ability to accurately assess situations, identify issues, develop possible solutions, and take appropriate action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Requirements

• High school diploma or GED; post‑secondary education is a plus.
• 1–3 years of guest‑facing experience in a retail, restaurant, or food‑service environment, preferably in a lead role with progressive managerial responsibilities. Culinary school experience can satisfy this requirement.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator, not by Nothing Bundt Cakes Corporate. All employment inquiries should be directed to the franchise owner/operator, who is responsible for compliance with local, state, and federal law.

Work Availability

• Must have flexibility to work various shifts, including early mornings, evenings, Saturdays, and holidays, based on changing business demands.