Assistance Payments Worker 8-11 LTA & Permanent

About the role

The Eligibility Specialist (also titled Assistance Payments Worker) strengthens Michigan families by ensuring that each person/family applying for public assistance receives the type and level of assistance they are eligible for, assessing needs and providing appropriate information, referrals, and contacts to help meet those needs, sharing information about MDHHS expectations and goals, and encouraging families toward self‑sufficiency.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self‑sufficient, with a commitment to a diverse workforce and a workplace where all employees are treated with dignity, respect, and fairness. This posting is used to recruit for both permanent and limited‑term positions; limited‑term roles may become permanent, but this is not guaranteed.

Responsibilities

• Ensure that each person/family applying for public assistance receives the type and level of assistance they are eligible for.
• Assess the needs of each person/family, provide appropriate information, and make referrals and/or contacts to persons/agencies to help meet their needs.
• Provide all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encourage and guide families in their efforts to become self‑supporting.