Assistance Direct Support Manager

About the role

Looking for a career where your leadership directly shapes a positive, caring community? At Mosaic, we relentlessly pursue opportunities that empower people. As an Associate Direct Support Manager, you aren't just an assistant supervisor—you are a mentor, a culture-shaper, and a vital "go-to" leader. This is a fast-paced, highly collaborative environment where you get to work side-by-side with incredible staff and residents. If you are looking for a clear career ladder into healthcare and human services management, this is your perfect next step!

Responsibilities

• Act as the shift leader; train, coach, and onboard new Direct Support Professionals (DSPs) to foster a supportive team culture.
• Support adult residents with diverse medical and behavioral support needs, helping them achieve personal goals and integrate into the local community.
• Coordinate daily activity schedules, assist with active treatment planning, manage household/individual finances, and ensure records are accurately documented.
• Assist with meal preparations, follow doctor-ordered diets, administer medications, and step in safely during behavioral challenges.

What to expect

• First 30 days: Focus on connection — spend time getting hands-on, learning the routines, and building relationships with the individuals we serve.
• 60 days in: Dig into electronic systems, master best practices, and establish your groove within the home.
• 90 days in: Fully own the oversight of your shifts, guiding your team confidently while continuing to learn and grow.

Requirements

• High School Diploma or equivalent.
• Minimum of 1 year of experience working in the IDD (Intellectual and Developmental Disabilities) or a related field.
• Valid driver's license.
• Ability to work irregular hours, stand/walk for extended periods, and safely lift/transfer individuals as required.
• CPR and First Aid Certification (required).
• Medication Aide (40-hour) certification (highly preferred upfront; employer will help you get certified).
• MANDT training.

Benefits

• Daily Pay — manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
• Education assistance to further your education or develop your career.
• Health, dental, vision, and prescription options available.
• Professional and personal development opportunities.
• 403b retirement plan.
• Paid time off that starts accruing your first day.

Schedule

• Nights: 10:45 pm–7:15 am, 40 hrs/week, every other weekend, other hours as needed based on the needs of home/department.
• Split shift: a mix of days/evenings based on the needs of home, including every other weekend.