Asset & Wealth Management Controls Strategy & Innovation (CSI) - AI Controls Enablement (Associate)

Job Responsibilities

• Develop AI tools alongside Citizen Developers and Technology, optimizing control frameworks, identifying risks sooner and working with business to solve problems, co-signing every tool submission before it is approved for deployment to colleagues.
• Determine the right tool to solve the problem from a cost-effective mindset across AI and general automation tools (e.g., UiPath, Python, and other JPMorgan-authorized workflow, process, and decision automation tools) to prototype and scale automated controls.
• Run scenario simulations and red-team exercises; establish best practices and standards for the review and deployment of AI tools across the AI Controls Enablement team.
• Affiliate with coordination of the AI Controls Council, producing quarterly AI Controls Intelligence Report for senior leadership, including status of in-flight items, prioritization of new work, and solutions launched with impact — providing the role strong visibility across both Controls and business leadership.

Required Qualifications, Capabilities And Skills

• Experience in risk or control management within financial services, with a focus on compliance and operational risk mitigation, equivalent to seven or more years of experience.
• Technical AI fluency — a genuine understanding of how AI models work, including their assumptions, limitations, and failure modes.
• Ability to translate complex, technical AI behavior into documented, escalatable, and actionable risk findings within a controls framework.
• Capability to implement robust controls to safeguard business operations and meet critical regulatory requirements.
• Proficiency in process and data analysis to enhance control environments and interpret business needs and trends.
• Good Internal stakeholder management skills, including the ability to communicate and collaborate effectively with senior Controls leadership and senior business stakeholders.
• Good project management skills and a commitment to operational excellence.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), with the ability to develop compelling and meaningful executive presentations.

Preferred Qualifications, Capabilities And Skills

• Hands-on experience with AI/LLM tools, ideally on low-code or sanctioned development platforms, with an instinct for catching design risk early.
• Experience with automation platforms (e.g., Python, UiPath, Pega, or other JPMorgan-authorized workflow, process, and decision automation tools).
• Relevant AI and cloud certifications, (e.g., NVIDIA-Certified Associate: Generative AI and LLMs (NCA-GENL) or AWS Certified AI Practitioner certifications) preferred but not necessary.
• Familiarity with the AI regulatory and policy landscape, model releases, and AI incident trends, with the ability to map them to controls implications and peer-institution intelligence.
• Excellent written, presentation, and verbal communication skills, with the ability to influence business leaders in a meaningful and actionable manner to drive organizational change.
• Ability to operate with minimal direction while consistently delivering results and making decisions aligned with organizational objectives.