Asset Quality & Recovery Specialist

About the role

The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," while "Placing People over Profit" and providing outstanding service to both external and internal members.

Responsibilities

• Deliver service in alignment with our Service Commitments.
• Manage and support delinquent and at-risk loan portfolios across consumer, real estate, and commercial lending segments to minimize loss exposure and protect asset quality.
• Evaluate complex and high-risk delinquent loan scenarios and determine appropriate resolution strategies including repayment plans, loan modifications, forbearance agreements, short sales, deed-in-lieu arrangements, foreclosure alternatives, and charge-off recovery actions.
• Analyze member financial situations and recommend solutions that reduce delinquency and mitigate potential losses.
• Underwrite, structure, and administer member workout solutions in accordance with Credit Union policies, investor guidelines, and regulatory requirements.
• Oversee and coordinate foreclosure proceedings and OREO activities, ensuring compliance with legal, regulatory, and investor requirements.
• Administer and monitor PMI delinquency reporting, claims processing, and delinquent property tax tracking to ensure timely risk mitigation.
• Manage OREO assets including preservation, valuation, marketing, and disposition in coordination with approved vendors.
• Administer and manage all phases of the bankruptcy lifecycle including case validation, proof of claim preparation, reaffirmation agreements, payment monitoring, and court documentation.
• Represent the Credit Union in legal proceedings including small claims, civil, and bankruptcy hearings as required.
• Evaluate collateral value, condition, lien position, and recovery potential to determine optimal disposition strategies.
• Negotiate and structure repayment arrangements and settlement agreements to maximize recovery outcomes.
• Ensure accuracy and integrity of credit bureau reporting in accordance with Metro 2 standards and regulatory requirements.
• Monitor and enforce compliance with all applicable federal and state lending, servicing, and collections regulations.
• Develop and update departmental procedures to reflect regulatory changes and operational best practices.
• Engage directly with members to resolve complex financial situations while balancing member needs and Credit Union risk.
• Communicate and negotiate resolution strategies in a clear, professional, and compliant manner.

Requirements

• High school diploma required; Associate's or Bachelor's degree in Business, Finance, or related field preferred.
• Five (5) or more years of experience in default servicing, collections, loss mitigation, bankruptcy, or asset recovery within a financial institution.
• Demonstrated experience managing complex delinquent loan portfolios, including real estate and consumer lending.
• Experience working with legal counsel, court systems, and third-party recovery vendors.

Qualifications

• Comprehensive knowledge of default servicing practices including collections procedures, repossession laws, collateral liquidation, bankruptcy processes, foreclosure procedures, and post-judgment recovery actions.
• Strong understanding of consumer, mortgage, and commercial lending practices, loan servicing systems, and Credit Union policies governing delinquency management and loss mitigation.
• Proficiency in legal terminology, documentation, and court processes associated with bankruptcy, civil litigation, repossessions, liens, garnishments, judgments, and collateral recovery actions.
• Working knowledge of Small Claims, Civil, District, Circuit, and Bankruptcy Court processes including lien priority, deficiency recovery, and redemption rights.
• Understanding of credit bureau reporting standards including Metro 2 reporting guidelines and dispute resolution processes.

Skills

• Knowledge of collections and recovery practices.
• Understanding of lending and credit union operations.
• Proficiency in legal documentation and court processes.
• Experience with bankruptcy and legal case management.
• Ability to oversee repossession activities and manage collateral recovery.
• Expertise in credit reporting and compliance.

Benefits

Not specified.

Pay

27.12-29.12 per hour

Schedule

40 Hours (Full Time)

Monday - Friday (8am - 5pm)

Headquarters

630 Trade Center Drive

Las Vegas, NV