Asset Quality Manager

About the role

Responsible for administration, monitoring, reporting, governance, and continuous improvement of the Bank's asset quality processes. The role serves as a senior professional resource supporting Credit Administration, Workout, Commercial Banking, Risk Management, Finance, and Operations by analyzing portfolio performance, identifying emerging risks, administering asset quality programs, coordinating due diligence activities, and recommending process improvements. Exercises independent judgment in evaluating portfolio trends, managing complex reporting requirements, supporting problem asset administration, and leading cross-functional initiatives.

Education & Experience

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field required
• Minimum 7-10 years of progressive banking, credit administration, special assets, loan review, commercial credit, or risk management experience

Skills & Abilities

• Advanced commercial credit knowledge
• Strong analytical and forecasting skills
• Proficiency in Excel and reporting systems
• Strong communication, project management, and problem-solving abilities
• Knowledge of regulatory expectations and asset quality practices

Tasks Performed

Asset Quality Administration & Portfolio Monitoring (25%)

• Administer criticized, classified, watch list, and non-performing asset monitoring processes
• Owns Asset Quality meetings, while improving the flow and quality of information presented
• Monitor portfolio migration trends and emerging risk indicators
• Administer non-accrual, charge-off, and high-risk loan identification processes
• Develop and maintain asset quality forecasting models
• Partner with Relationship Managers and Credit teams on the management and oversight of asset quality
• Support annual planning and budgeting through portfolio forecasts

Reporting, Analytics & Committee Administration (25%)

• Prepare recurring and ad hoc asset quality reports and dashboards
• Develop portfolio analytics related to criticized assets, recoveries, charge-offs, and concentrations
• Coordinate Asset Quality Committee meetings and track action items
• Prepare executive, audit, regulatory, and Board-related reporting packages
• Maintain reporting accuracy, data integrity, and process documentation
• Provide recommendations based on portfolio performance trends

Workout, Loan Sale & ORE Administration (25%)

• Support workout administration and tracking of resolution strategies
• Coordinate transfer documentation and portfolio disposition activities
• Develop & administer the loan sale process from information gathering through closing
• Maintain approved vendor relationships and due diligence documentation
• Monitor ORE activities, foreclosures, property transfers, and disposition efforts
• Improve process & procedures as it relates to the Commercial and Business Banking Workout portfolio
• Ensure controls and documentation requirements are maintained

Strategic Projects, Process Improvement & Systems Support (10%)

• Lead process improvement initiatives that enhance efficiency and reporting quality
• Support implementation and enhancement of credit administration systems including nCino
• Identify automation opportunities and leverage technology tools to improve workflows
• Participate in special projects, portfolio studies, migration analyses, and stress testing activities

Due Diligence & Portfolio Review Support (10%)

• Participate in merger, acquisition, and portfolio due diligence reviews
• Gather and analyze credit, collateral, operational, and risk data
• Identify elevated risk relationships, concentrations, and integration concerns
• Prepare line sheets, summaries, and risk assessments for leadership review
• Support post-acquisition portfolio integration and monitoring activities

Other Duties as Assigned (5%)

• Perform additional responsibilities and special projects in support of departmental and organizational objectives

Pay

$82,901.00 - $110,549.00

Benefits

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire
• Parental Leave: Six weeks of paid leave at 100% of your salary
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants
• Dental and Vision Coverage
• Flexible Spending Accounts for healthcare and dependent care expenses
• Employer-Paid Disability Coverage: Short-term and long-term, with option to purchase additional long-term coverage
• Life Insurance: Employer-paid basic life insurance, with option to purchase supplemental coverage
• Voluntary Benefits: Hospital, accident, and critical illness coverage
• Retirement Plans: 401(k) with employer matching, optional Roth 401(k), and pension plan
• Adoption Assistance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Pet Insurance
• Financial and Banking Services benefits and financial planning assistance

Part-time employees working 20+ hours/week receive Medical, Dental, Vision, Voluntary Benefits, and Parental Leave. All part-time employees receive 401(k) with employer matching, Roth 401(k), pension plan (for employees working at least 1,000 hours in a calendar year), Paid Sick and Safe Leave, EAP, and Financial and Banking Services benefits.