Asset Protection TM

About the role

DC-New Lenox performs scheduled and ongoing tasks to protect Michaels' assets by maintaining safety policies and procedures, as well as security. The role involves controlling inbound and outbound trailer and automobile traffic, ensuring proper documentation and load bar/strap installation, managing card access and badge systems, performing bag checks, investigating incidents and accidents, conducting various audits, supporting the "After Hours" program, responding to emergencies, monitoring fire, intrusion, and access control systems, maintaining CCTV, and assisting in safety orientations.

Responsibilities

• Controls inbound and outbound trailer and automobile traffic
• Ensures proper documentation and load bar/strap installation before a trailer/delivery enters or leaves the facility
• Maintains and manages card access and badge systems and building key control and equipment key systems
• Performs "end of shift" bag checks
• Investigates incidents and accidents and documents them appropriately in an incident/accident report
• Conducts various daily, weekly, monthly, and quarterly audits and tasks regarding safety and security of the facility and all personnel within
• Maintains the department’s code of conduct and confidentiality while adhering to all Michaels’ safety and security policies and procedures
• Supports the "After Hours" program by receiving calls on Trailer deliveries and communicating with retail stores about delivery issues
• Responds to medical and other emergencies and provides first aid or any assistance when needed
• Maintains and monitors fire, intrusion, and access control systems
• Notifies appropriate individuals and agencies when alarms have been received
• Maintains and monitors CCTV system and cameras on a regular basis
• Maintains safety awareness programs and resolves any safety concerns received from these programs
• Aids in maintaining all aspects of safety in the facility and reports all unsafe conditions or acts by other team members
• Aids in safety orientations for all new team members to inform them of Michaels’s safety policies and procedures
• Performs other related duties as assigned by the LP Manager or LP Operations Coordinator

Requirements

• Minimum Education: High school diploma or equivalent preferred; additional related training/certification is a plus
• Minimum Special Certifications or Technical Skills: Computer proficiency, including Microsoft Office suite and the ability to learn other related systems in support of the role
• Effective verbal and written communication skills
• Strong phone communication skills are essential
• General understanding of the Distribution Center workflow and familiarity with building layout
• Effective organizational skills and ability to multi-task
• Able to adjust well to varying pace of work and stay focused at all times
• Flexible to work overtime before and after shift as needed in accordance with business needs

Preferred

• Type of Experience: 1+ years of related experience is preferred, providing support to an organization of similar scope and complexity

Physical Requirements

• Frequent standing/walking, both in the office area and within the warehouse
• Regular sitting when working in an office environment (including Trailer Control Center)
• Occasional reaching, bending, stooping, kneeling and twisting
• Occasional lifting/carrying of items of varying weight to perform tasks
• Repetitive motion and movement of the wrists, hands and/or fingers
• Regular exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse

Work Environment

This position is based in a climate-controlled office but will have regular exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exits. Regular exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse.

Other Effective Verbal and Written Communication Skills

Strong phone communication skills are essential.

General Understanding of the Distribution Center Workflow and Familiarity with Building Layout

A general understanding of the Distribution Center workflow and familiarity with building layout is required.

Effective Organizational Skills and Ability to Multi-Task

Effective organizational skills and ability to multi-task are essential.

Able to Adjust Well to Varying Pace of Work and Stay Focused at All Times

Able to adjust well to varying pace of work and stay focused at all times.

Flexible to Work Overtime Before and After Shift as Needed in Accordance with Business Needs

Flexible to work overtime before and after shift as needed in accordance with business needs.

Minimum Education

High school diploma or equivalent preferred; additional related training/certification is a plus

Minimum Special Certifications or Technical Skills

Computer proficiency, including Microsoft Office suite and the ability to learn other related systems in support of the role

Effective Verbal and Written Communication Skills

Effective verbal and written communication skills

Strong Phone Communication Skills are Essential

Strong phone communication skills are essential

General Understanding of the Distribution Center Workflow and Familiarity with Building Layout

A general understanding of the Distribution Center workflow and familiarity with building layout is required

Effective Organizational Skills and Ability to Multi-Task

Effective organizational skills and ability to multi-task are essential

Able to Adjust Well to Varying Pace of Work and Stay Focused at All Times

Able to adjust well to varying pace of work and stay focused at all times

Flexible to Work Overtime Before and After Shift as Needed in Accordance with Business Needs

Flexible to work overtime before and after shift as needed in accordance with business needs

Other Effective Verbal and Written Communication Skills

Effective verbal and written communication skills

General Understanding of the Distribution Center Workflow and Familiarity with Building Layout

A general understanding of the Distribution Center workflow and familiarity with building layout is required

Effective Organizational Skills and Ability to Multi-Task

Effective organizational skills and ability to multi-task are essential

Able to Adjust Well to Varying Pace of Work and Stay Focused at All Times

Able to adjust well to varying pace of work and stay focused at all times

Flexible to Work Overtime Before and After Shift as Needed in Accordance with Business Needs

Flexible to work overtime before and after shift as needed in accordance with business needs