Asset Protection Supervisor Full Time

About the Role

Responsible for safety, asset protection, and inventory control. Leads and executes inventory counts, supervises, and directs the work of Team Members in the asset protection and inventory control departments. Creates and maintains a safe club environment through the execution of theft deterrence strategies, member engagement, and delivery of safety standards. Manages physical and systemic processes, reverse logistics processes, and ensures inventory controls and count accuracy in the club. Monitors and executes all company asset protection programs.

Leadership

• Know your business and business acumen, including current and prior shrink results.
• Exhibit strategic thinking and sound decision-making through knowledge and utilization of business data.
• Lead through change.
• Model leadership competencies, build credibility, and act as a champion for business growth.
• Communicate effectively by providing the information teams require to be successful.
• Build high-performing teams by creating a culture of collaboration.
• Provide honest and timely direction, follow-up, and feedback to drive business results and support team member engagement.
• Deliver results by executing business expectations within expected timeframes through clear expectations, follow-up, and accountability.

Team Members

• Teach, coach, and lead through the club-level training process.
• Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drive a culture of development, strategic thinking, ethical decision-making, and engagement.
• Lead with the team member and member in mind to address all concerns and escalate as appropriate.
• Ensure a safe and positive environment and experience for team members.
• Embrace inclusion and diversity by working together with collaboration and respect.
• Acknowledge team member success, work as a team to achieve goals, identify, and retain top talent.

Members

• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members.
• Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Fast, Friendly, Full, Fresh, Clean Club Standards.

Club Standards

• Lead teams to deliver GOLD club standards daily.
• Define and model GOLD - Grand opening look daily.
• All items stocked and promotional plans executed.
• Maintain visible, accurate signage.
• Clean and organized, inside and out.
• Perishable areas stocked and rotated with cold chain maintained.

Know Your Business

• Acquire a deep knowledge of key metrics and reporting for total club and department performance.
• Drive performance and profitability by using reporting to identify trends and areas of opportunity.
• Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
• Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.

Responsibilities

• Performs safety inspections and instructs on accident prevention techniques; assists in accident investigations.
• Handles worker’s compensation and general liability rates.
• Develops/teaches company asset prevention programs and initiatives.
• Leads, executes, and investigates results from the inventory count program.
• Performs inventory counts.
• Manages inventory control functions, oversees count teams, and implements programs focused on operational shrink deterrence.
• Oversees Inventory Control Driver and assigned responsibilities.
• Oversees RTV process and ensures the accuracy of damage and return to vendor and transfers.
• Validates that all merchandise leaving the back doors has been processed per company guidelines.
• Develops effective and productive teams in the asset protection and inventory control departments through selection, training, managing, assessment, evaluating performance, coaching, motivating, and performance management when necessary.
• Executes Asset Protection Routines as outlined in the Asset Protection Supervisor Calendar.
• Completes weekly review of the club shrink report, monthly annotation on the shrink (over $500) report, and investigates/resolves variances accordingly.
• Plans and executes cycle inventory preparation process.
• Executes merchandise protection standards focused on current club theft trends.
• Partners with RAPM and investigates internal and external theft, fraud, and organized retail crime cases.
• Communicates results of investigations and provides updates to leadership based upon facts of each case.
• Conducts weekly CCTV review per the Asset Protection calendar.
• Completes weekly data entry of inventory recoveries per the Asset Protection calendar.
• Completes monthly review of the club shrink report, investigates variances accordingly, and annotates findings.
• Manages, reviews, and resolves losses identified through exception-based reporting and cash variances.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Requirements

• High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience is preferred.
• Prior asset protection, safety, and/or inventory control experience preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Forklift experience preferred.
• Open shift availability required.
• At least 18 years of age.

Job Conditions

• Most of the time is spent moving about frequently on hard surfaces.
• Occasionally requires positioning oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Occasionally requires lifting objects up to 30 pounds; may require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Located in a comfortable indoor environment with frequent exposure to temperature extremes from freezers, ovens, and/or coolers.
• Frequent exposure to cleaning agents and hazardous material.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Pay

The pay range for this position is $20.50 - $25.63. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.