Asset Protection Specialist Part-Time
About The Role & Team
At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we are constantly looking for new ways to enhance and protect these exciting experiences! We are seeking an Asset Protection Specialist to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors. This role reports to the Asset Protection Assistant Manager with daily oversight by Store Leadership. This position is at our Citadel Disney Store located in Commerce, CA. This is a part-time role (24 hours/week).
Responsibilities
- Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviors, and other potential workplace security concerns
- Use niche training related to Retail Counterterrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behavior, civil unrest protests, imminent threats, terrorism, etc.
- Conduct onsite security and safety inspection and audits (in-person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection
- Support investigations through the use of exception based and POS reporting
- Support emergency preparedness and crisis response programs to help mitigate potential impacts
- Support Cast and Guest needs and promote a risk-adverse culture
- Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed
- Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation
- Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections
- Act as Law Enforcement liaison and the security/safety point of contact for regional industry and partners
- Demonstrate and act following Disney values, behaviors, and guidelines
- Oversee third-party security teams to ensure seamless integration with internal security operations
Required Qualifications & Skills
- 4+ years of Asset Protection/Loss Prevention/Security/Guest Service experience
- Attention to detail, ability to prioritize tasks
- Proficient in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenarios
- Ability to