ASSET PROTECTION/SAFETY MGR (22-36.9MIL)

About the Role

Responsible for the management of the Loss Prevention Safety Program for an assigned Navy Exchange with a sales volume of 22–36.9 million.

Responsibilities

• Provides staff assistance to Exchange management for planning, developing, implementing, and evaluating loss prevention programs, including safety, physical security, and operational review functions.
• Recommends and implements modifications to programs, procedures, standards, and techniques involving loss prevention, asset protection, and safety to improve efficiency and effectiveness.
• Manages and conducts all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste, or abuse, ensuring compliance with departmental investigative policies and protocols.
• Conducts and oversees overnight surveillance activities, covert camera installations, investigations, and interviews of dishonest associates, vendors, and contractors.
• Prepares and ensures professional documentation of investigation results according to departmental standards.
• Serves as a collateral duty Safety Manager to provide a safe and secure working and shopping environment for associates and patrons.
• Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence to applicable Department of Navy codes and standards.
• Ensures implementation of safety training, awareness programs, safety committees, and accident prevention programs at all assigned locations.
• Hires, trains, develops, mentors, coaches, and supervises loss prevention and safety staff, ensuring adherence to established policies and procedures.
• Ensures monthly operational reviews and required operational audits are conducted for cash offices, vending, safety, and other assigned areas.
• Works closely with the General Manager to correct deficiencies and increase compliance with requirements.
• Collaborates with store operations to develop shrink committees and shrink action plans to identify causes of inventory shrink and execute internal control measures.
• Manages and oversees physical security programs, including CCTV, EAS, alarms, and key control systems, ensuring strict enforcement.
• Participates in fiscal year-end store inventories, including preparation, execution, reconciliation, and reporting of irregularities.
• Utilizes web-based case management reporting systems and ensures staff are effectively trained and using the software.
• Uses POS exception-based reporting tools and ensures staff are trained to detect, investigate, and resolve problems.
• Actively participates in the personal and professional development of loss prevention and safety associates through training and collegiate courses in retail, business, safety, and loss prevention.
• Develops strong relationships, partnerships, and communication skills at all organizational levels, including corporate, district, store operations, and industry professionals.
• Builds relationships with command, base, federal, and local law enforcement officials, U.S. Attorney, SJA, and local prosecutors.
• Works under general supervision of the District Loss Prevention Safety Manager, supporting all loss prevention and safety initiatives as assigned.
• Performs other duties as assigned.

Requirements

• U.S. Citizenship required.
• Must obtain and maintain a Secret DOD Security Clearance.
• Total of 5 years of experience, consisting of:
  • General Experience: 3 years in administrative, investigative, or loss prevention fields, demonstrating skill in interpersonal work relationships and mature judgment.
  • Education Substitution: 1 year of related academic study above high school may substitute for 9 months of experience, up to a maximum of a four-year bachelor’s degree for 3 years of general experience.
  • Specialized Experience: 2 years of progressively responsible experience in retail loss prevention, including analytical, planning, advisory, operational, or evaluative work in security investigations, internal review, control techniques, and reducing inventory shrink.

Schedule

Full-Time (35+ hours per week).