Jobs · OTHR · New York

Asset Protection Officer, Poughkeepsie Galleria - Full Time

Macy's · Poughkeepsie, NY · 4 wk ago
OTHRFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? Actually we have "Job Overview", "Why This Role Matters", "How Our Asset Protection Colleagues Spend Their Day…", "What To Expect", "How You’ll Make An Impact", "Skills That Matter", "Physical Activities You Will Perform", "What We Can Offer You", "Some Additional Benefits We Offer Include", maybe "Full-time colleagues..." schedule info, "About Us". We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can only use those headings. We need to decide which sections map. - About the role: could be Job Overview + Why This Role Matters + How Our Asset Protection Colleagues Spend Their Day… maybe combine. - Responsibilities: What To Expect, How You’ll Make An Impact, Physical Activities You Will Perform (maybe responsibilities). Could also include "How Our Asset Protection Colleagues Spend Their Day…" but that's more about day. - Requirements / Qualifications: Skills That Matter (must have, nice to have) maybe also Physical Activities? But physical activities could be under Requirements? Usually physical demands are part of qualifications. We'll put under Requirements. - Skills: maybe separate Skills section for "Skills That Matter". But we already have Skills heading allowed. Could put must-have and nice-to-have there. - Benefits: What We Can Offer You, Some Additional Benefits We Offer Include, plus mention of 401k, health, PTO, holidays, merchandise discounts, performance-based incentives, etc. - Pay: Not explicitly stated; there is mention of competitive pay, performance-based incentives, but no specific numbers. We should not create Pay section unless posting actually states them. It says "competitive pay and benefits" but no specifics. According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Since pay is not specified with numbers, we should not create Pay section. However we could include "competitive pay" as part of Benefits? But Benefits section is allowed if posting actually states benefits. It does state benefits: health, wellness, 401k match, paid time off, eight paid holidays, merchandise discounts, performance-based incentives, annual merit review, EAP, etc. So we can create Benefits section. - Schedule: posting mentions "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability." That's specific schedule info, so we can create Schedule section. Thus we will have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. We must not repeat job title as heading. No Job ID etc. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. We need to extract content and format. Let's parse sections: About the role: combine Job Overview, Why This Role Matters, How Our Asset Protection Colleagues Spend Their Day… maybe also first paragraph "Be Part of an Amazing Story Macy’s is more than just a store..." That's about company story; could be part of About the role? Might be considered company overview but we can include as part of About the role. We'll produce a

    with that narrative. Then Responsibilities: list items from "What To Expect", "How You’ll Make An Impact", maybe also "How Our Asset Protection Colleagues Spend Their Day…" but that's more about day. We'll combine. Let's list responsibilities bullet points: - Serve as a visible and reassuring presence at store entrances, high-traffic areas, and high-shortage locations. - Help deter theft and identify suspicious activity while maintaining a welcoming, customer-first approach. - Partner with store teams and Asset Protection leaders to support safety, service, and shortage reduction. - Respond calmly and professionally to incidents, medical situations, and other store needs. - Use technology and two-way communication devices to stay connected and support timely response. - Create a safe and welcoming first impression by greeting customers and maintaining a visible presence in key areas of the store. - Help protect company assets by deterring theft, identifying suspicious behavior, and supporting shortage reduction efforts. - Assist with apprehensions under the direction of Asset Protection Leaders, Captains, or Detectives. - Document theft, accidents, audits, and other incidents through accurate and timely reporting. - Conduct operational audits and complete assigned Asset Protection tasks as directed. - Support a culture of safety and service by partnering with store teams and responding appropriately to customer and colleague needs. - Follow company policies and legal standards related to apprehensions, searches, evidence handling, and confidential information. - Respond to medical situations and help facilitate basic first aid for customers and colleagues. - Provide testimony in criminal or civil legal proceedings, as needed. Also maybe "greet teammates with a warm hello", "review updates and department information", "offer a warm welcome, making eye contact, and creating friendly customer experience", "supporting one another with honesty, care, and collaboration", "strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results." Those are more about day-to-day but could be responsibilities. We'll include them as responsibilities. Now Requirements: include physical activities and maybe qualifications like ability to read policies, etc. Also "Must Have" from Skills That Matter? Actually Skills That Matter includes must-have and nice-to-have. We'll separate: Requirements could include physical activities and maybe "Ability to read and understand employment policies, safety rules, and procedures in English." Also "Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality." Also "For jobs in New York, a current New York State Security Guard License is required." Also "Comfort using technology and two-way communication devices." Also "Ability to handle proprietary, sensitive, and confidential information with discretion and integrity." Also "Strong situational awareness and the ability to remain calm, professional, and service-focused during incidents." Also "Ability to communicate effectively with customers, colleagues, and supervisors." Those are skills but could be under Requirements. However we have a separate Skills section allowed. We'll put must-have and nice-to-have under Skills. Requirements will include physical activities and maybe availability, license, etc. Let's list Requirements bullet points: - Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. - Ability to read and understand employment policies, safety rules, and procedures in English. - Strong situational awareness and the ability to remain calm, professional, and service-focused during incidents. - Ability to handle proprietary, sensitive, and confidential information with discretion and integrity. - Comfort using technology and two-way communication devices. - For jobs in New York, a current New York State Security Guard License is required. - Physical demands: - Prolonged periods of standing/walking around store or department. - May occasionally involve reaching above eye level, stooping, kneeling, or crouching. - Must be able to apprehend shoplifters. - Ability to sustain long periods of time enclosed in surveillance areas. - Frequently lift/move up to 30 lbs. - Requires close vision, color vision, and ability to adjust focus. We could also include "Ability to communicate effectively with customers, colleagues, and supervisors." but that's skill; maybe we put under Skills. Now Skills section: Must Have and Nice to Have. Must Have (from Skills That Matter): - Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. (already in Requirements but could duplicate; but we must preserve all info; duplication okay? Might be redundant but we can keep in both sections? Better to avoid duplication but rule says preserve ALL substantive information; duplication not prohibited but could be considered redundant. We'll keep each piece only once. Since we already put availability in Requirements, we can omit from Skills Must Have to avoid duplication. But we need to keep the Must Have list as given; but we can incorporate them elsewhere. However rule: "Preserve ALL substantive information; do NOT invent or summarize away detail." If we omit a Must Have item, we lose that info. So we need to include it somewhere. We can include it in Requirements (which we already did). That's fine; we still preserved it. So we can list Must Have items under Skills but we could note they are covered elsewhere? Safer to list them under Skills as well, even if duplicate. The rule doesn't forbid duplication. It just says do not invent or summarize away detail. Duplication preserves detail. So we can duplicate. Thus Skills section will have two sublists: Must Have and Nice to Have. Must Have items: - Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. - Ability to communicate effectively with customers, colleagues, and supervisors. - Ability to read and understand employment policies, safety rules, and procedures in English. - Strong situational awareness and the ability to remain calm, professional, and service-focused during incidents. - Ability to handle proprietary, sensitive, and confidential information with discretion and integrity. - For jobs in New York, a current New York State Security Guard License is required. - Comfort using technology and two-way communication devices. Nice to Have: - Experience in retail, customer service, security, safety, or asset protection. - Strong interpersonal skills with the ability to work effectively with colleagues across levels and departments. - Prior experience supporting audits, incident documentation, or shortage reduction efforts. Now Benefits section: combine What We Can Offer You and Some Additional Benefits We Offer Include, plus mention of 401k, medical/vision/dental/life/disability insurance, PTO accruals, holidays, merchandise discounts, performance-based incentives, annual merit review, Employee Assistance Program, etc. Also "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week." That's schedule, not benefits. So we keep schedule separate. Benefits bullet points: - Competitive pay (mentioned but not specific; we can include as "competitive pay"). - Comprehensive health and wellness coverage. - 401(k) match. - Paid time off. - Eight paid holidays. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Access to full menu of benefits offerings (link). - For New York: maybe not needed. We should avoid vague like "competitive pay" if not specified? It is stated: "We offer a dynamic, inclusive environment with competitive pay and benefits." That's a statement of competitive pay, so we can include. Now Schedule section: include details about full-time/part-time hours, weekend shifts, dependent on business needs, colleague availability, benefit eligibility hours info. Bullet points: - Full-time colleagues typically scheduled to work 30 or more hours per week. - Part-time colleagues typically scheduled 12-24 hours per week. - All schedules contain weekend shifts as part of the requirements. - Hours are dependent on business needs and colleague availability. - Information regarding hours per week needed for benefit eligibility purposes can be found here. Now About the role section: include the opening story and job overview etc. Let's craft About the role paragraph(s): - "Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the

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