Asset Protection Manager

About the role

The Asset Protection Manager (APM) plays a critical role in protecting company assets, team members, customers, and profitability across a defined geographic territory. This leader supports and executes asset protection programs, minimizes shrink and risk, and ensures consistent safety and security standards in retail and pharmacy operations. The APM conducts internal theft and fraud investigations, including interviewing team members to determine root cause and establishing responsibility. This role partners closely with store, district, and support center leadership, analyzes operational and financial data, and provides strategic asset protection direction to field operations teams. The APM also collaborates with external partners in support of safety, security, and profitability across assigned locations.

Responsibilities

• Lead and implement asset protection strategies across assigned locations.
• Investigate internal losses, interview team members, and document findings in accordance with company policies and procedures.
• Identify, analyze, and reduce risk to company assets.
• Oversee third-party contract security services in assigned locations.
• Partner with Store, District, and Support Center leaders to drive asset protection goals.
• Analyze financial, operational, and shrink data to support asset protection strategies.
• Coach and develop team members on best practices to prevent loss.
• Ensure compliance with company policies and applicable laws.
• Test and implement new asset protection solutions and technologies.
• Apply knowledge of federal, state, and local laws as they relate to the rights of team members and non-employees.
• Proactively identify and report potential and actual exposure to loss of company assets; develop means to minimize risk and ensure compliance.
• Establish and maintain communication with Store and District Management, Asset Protection Solutions (APS), key stakeholders, and outside agencies.
• Manage third-party contracted guard force, including developing post orders, training, and scheduling.
• Coordinate with APS, Pharmacy, and Retail Operations to prevent or minimize profit loss through discussions, presentations, training, and reports.
• Review budget-to-plan and perform financial analysis of asset protection programs to recommend cost-saving initiatives.
• Provide guidance and oversight to APS team members in the field.
• Ensure store security objectives are consistently applied based on location needs.
• Develop and mentor staff through onboarding, communication, training, and performance management.
• Maintain comprehensive knowledge of Pharmacy and Retail Operations policies, procedures, and auditing standards.
• Conduct testing of new solutions and lead cross-functional teams for implementation.
• Collaborate with accounts payable, store managers, and APS to ensure timely vendor payments.
• Analyze and distribute Area and District-specific data to support strategy implementation.
• Support all business units within the geographic territory to drive APS consistency around safety, security, profitability, and resiliency.
• Manage a robust caseload, including travel, training, and meeting attendance.
• Oversee day-to-day activities of a team, including hiring, firing, and performance reviews.
• Provide management to meet objectives, improve processes, and enhance stakeholder satisfaction.

Requirements

• Bachelor’s degree and at least 2 years of loss prevention/asset protection, safety, and/or retail operations experience OR High School diploma/GED and at least 4 years of loss prevention/asset protection, safety, and/or retail operations experience.
• At least 1 year of experience analyzing, evaluating, and/or presenting information to support teams.
• Experience with business, financial, and/or data analysis.
• Basic level skill in Microsoft Excel (e.g., opening workbooks, formatting cells, using copy/paste, aligning text, inserting charts).
• Basic skill level in Microsoft PowerPoint (e.g., inserting slides, editing text, running slide shows).
• Basic level skill in Microsoft Word (e.g., opening documents, spell check, track changes, printing).
• Experience handling confidential information (e.g., HIPAA, PCI, fraud documentation).
• Experience using time management skills such as prioritizing and meeting deadlines.
• Willing and able to work a flexible schedule to meet business needs.

Preferred Qualifications

• Wicklander-Zulawski certification and/or LPC / CFI designation.
• Experience operating asset protection systems and security equipment.
• Cross-functional leadership experience.
• At least 1 year of experience analyzing and presenting information to support business decisions.

About the company

Founded in 1901, Walgreens proudly serves nearly 9 million customers and patients each day across approximately 8,500 stores in the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail, and health services.

Pay

Salary range: $77,800 – $124,400 per year (salaried). The actual salary offered will depend on factors including geography, skills, education, experience, and other relevant considerations.

Benefits

To review benefits, visit jobs.walgreens.com/benefits.