Asset Protection Manager
About This Team
We believe in a culture-based and team approach to security and safety. Asset protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty, and integrity. We align ourselves and our partners with the practice of gratitude and appreciation. We are responsible for all aspects of asset protection impact in the regions, partners, and business units. The ORC Manager will be critical to the success of the most complex and important business unit at lululemon. The ORC Manager will design and be responsible for the execution of ORC initiatives that focuses on protecting our people and assets, maintaining a safe and secure environment for guests, while educating store teams on ways to minimize safety or security related incidents.
A Day in the Life
You jump out of bed every morning excited to live an amazing, balanced life and do amazing things centered on the protection of our teams and guests. Our AP (Asset Protection) vision is to lead compassionately and build trusting relationships to preserve the well-being of our collective and the integrity of our culture.
Core Responsibilities
- Serve as primary corporate contact building positive relationships with law enforcement agencies (federal, state, local) and prosecuting attorney's offices in directing investigations and presenting cases for prosecution.
- Design and be responsible for your teams execution of ORC strategies to reduce unwanted criminal activity while identifying trends and patterns within North America - West to cultivate investigation leads.
- Establish guidance on company approved surveillance tactics to validate organized retail crime investigations involving individuals, groups and establishments of interest.
- Research, evaluate, and implement emerging technologies and innovative investigative tools to enhance the detection, prevention, and disruption of Organized Retail Crime (ORC) activity.
- Provide testimony in criminal proceedings on behalf of the company.
- Work in concert with your Asset Protection Senior Manager and Retail business partners to align and address urgent business requests and trends.
- Manage, develop and elevate the skill sets of field-based ORC investigators and specialists.
- Collaborate with internal business partners, law enforcement, and industry peers to develop intelligence, share best practices, and lead complex investigations targeting prolific and violent organized retail crime offenders.
- Manage budgetary spend for ORC team, inclusive of contract workers, expenses and hardware.
Qualifications
- At least five years' experience in organized retail crime investigations.
- Bachelors' degree preferred.
- Communication Skills – strong ability to tell your story (written and verbally) to powerfully teach others the skills to support our ORC strategy and AP vision.
- Strong documentation and case building skills.
- Certified or demonstrated ability in addressing retail theft at strategic level, conducting complex external investigations with history of success, and a basic working knowledge of physical security and protection strategy.
- Analytical Skills – ability to identify, document, and create data/powerful metrics involving all external theft patterns and trends amongst the assigned area.
- Innovative Thinker – ability to propose new tactics to mitigate theft and get the buy-in from the appropriate business partners.
Must Haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka does not take yourself too seriously.
- Sound Decision Maker – be agile, balance multiple priorities and make the best decision to support our teams and the business goals.
Compensation and Benefits
The typical hiring range for this position is from $112,000 - 147,000 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
Other components of our total rewards offerings include:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
Workplace Arrangement
Remote – Field Based. Field/Community-based work is necessary or important within a designated area, with relevant travel required.
This response is AI-generated, for reference only.