Jobs · Management · New York

Asset Protection Manager

JCPenney · Bronx, NY · 1 mo ago
Management$57k/yrFull-time

About the role

Asset Protection Manager (APM) – Lead Asset Protection activities for the assigned unit in accordance with company policies and procedures, in order to drive sales and profits.

Responsibilities

  • Team Development
    • Frequently conducts developmental conversations with direct reports and maintains notes/observations of strengths and opportunities.
    • Interviews, hires and trains Asset Protection talent for the store and ensures the team follows Asset Protection directives, policies and procedures.
    • Actively walks the floor and coaches in the moment to enhance each associate’s ability to develop.
    • Advises Store/District Leadership Teams when opportunities are noted.
  • Internal & External Investigations
    • Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals.
    • Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages.
    • Reviews and ensures all Asset Protection documentation is complete, accurate and maintained per company policy and procedure.
    • Communicates external theft trends to associates and partners with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns; takes direction from DAPM or Field Investigations to gather evidence on ORC and external fraud.
    • Attends hearings as required and updates appropriate files with court‑related outcomes.
    • Creates and maintains relationships with local law enforcement and mall security partners.
    • Reviews reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.
  • Shrink and Safety
    • Tailors company Asset Protection direction to the specific store and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety.
    • Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance processes.
    • Periodically audits departments for merchandise protection standard adherence.
    • Identifies merchandise protection opportunities that deviate from company standards.

Benefits

  • Eligibility for bonus under the Management Incentive Plan.
  • Competitive benefits package including medical, dental, vision, and term life insurance.
  • Paid vacation and paid holidays (eight holidays per calendar year for eligible associates).
  • 401(k) with company match.
  • Associate discount on merchandise at all Catalyst Brands locations.
  • Additional compensation for store hourly associates scheduled to work on a designated holiday.
  • For details on paid vacation days and other eligibility requirements, visit www.catalystbrandsbenefits.com.

About Catalyst Brands

Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. The portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica. Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop‑in‑shops, and eCommerce platforms throughout the U.S. and Canada, and serves leading wholesale accounts in North America and beyond. For more information, visit catalystbrands.com.

Pay

USD $57,120.00 – USD $81,600.00 per year.

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