Asset Protection Investigator

Job Description

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

What You Will Do

• Identify, investigate, and document internal and external theft incidents
• Conduct apprehensions in strict accordance with company policy and all applicable laws
• Develop investigative leads and prepare complete, accurate, and timely case reports
• Assist in preparing cases for interviews and potential prosecution
• Testify in criminal court proceedings when required
• Maintain an active sales floor presence to deter theft and protect merchandise
• Conduct associate huddles and awareness discussions focused on shortage prevention, safety, and policy compliance
• Support a safe selling environment while modeling customer service standards
• Execute operational audits and self-audits in assigned areas, ensuring accurate documentation
• Identify process gaps and control weaknesses and communicate findings to the Asset Protection Manager
• Support physical inventory activities and reconciliation efforts as needed
• Build and maintain positive working relationships with local law enforcement to support successful case resolution
• Identify and report security risks, safety concerns, and loss exposures
• Uphold high ethical standards and reinforce company values with associates and leadership
• Ensure compliance with all Asset Protection policies, apprehension guidelines, and training requirements

What You Will Bring

• A High School Diploma or equivalent required
• Minimum of 2 years of retail Asset Protection experience
• Excellent written and verbal communication skills
• Proficiency with retail security systems e.g. Case management, CCTV

Benefits

• We offer the following benefits for this position, subject to applicable eligibility requirements:
• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)