Asset Protection Coordinator I

About the role

The Asset Protection Coordinator (APC) plays a crucial role in maintaining the safety and integrity of Ralph Lauren stores. This position involves detecting, apprehending, or deterring theft, ensuring a secure environment, and promoting compliance with company policies.

Responsibilities

• Ensure safety of all customers and associates by promoting and ensuring operational compliance with all safety policies and procedures
• Follow all company guidelines while conducting surveillance and apprehension of external theft suspects
• Must be able to work surveillance on the sales floor requiring a focused attention to detail to identify potential external and internal theft
• Operate and monitor the store security/safety systems, including CCTV
• Aids in conducting internal theft investigations at the direction of the Area Program Manager (APM)/ Regional Loss Prevention Manager (RMAP)
• Maintains relationships with local law enforcement and mall security and represents Ralph Lauren in court proceedings related to apprehensions
• Completes incident and investigation reports, and all paperwork related to audits and other shrink reduction programs; ensures required reports are submitted accurately, professionally, and in a timely manner
• Assists in the planning, execution, and reconciliation of inventory
• Partners with store management and associates to develop and execute shrink awareness programs and initiatives

Requirements

• Several years of experience within a retail environment preferred
• High School diploma or equivalent
• Complete all pre-hire paperwork including a background check
• Strong communication skills, both verbal and written
• Basic computer skills (i.e., Microsoft Windows, Excel)
• Working knowledge of CCTV monitoring systems preferred
• Ability to preserve confidentiality of information
• Ability to work day or evening hours, including weekends and holidays
• Ability to work within strict time frames and deadlines
• Must be able to make quick, sound decisions in time-sensitive situations
• Willingness to stand and walk the sales floor for 6-8 hours per shift and willing to lift/move objects 20lbs. or greater (as needed)
• Must satisfy all licensing requirements (as required by state or local jurisdiction)

Qualifications

Preferred qualifications include:

• Experience in a similar role
• Knowledge of retail operations and loss prevention strategies
• Understanding of retail security systems and CCTV monitoring