Asset Protection

Responsibilities

• Communicate with leadership regarding encounters and investigations
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Observe customers and associates for potential acts of theft or fraud
• Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective
• Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
• Monitor video via CCTV and conduct on-site interviews
• Developing and maintaining knowledge and use of CCTV surveillance equipment
• Aiding in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
• Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls

Safety

• Help mitigate security risks to provide a safer environment for employees and customers
• Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
• Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Complete monthly reports on safe or non-safe practices found on the sales floor or backstock

First Responder

• Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather

Requirements

• Customer Service
• Genuine and consistent treatment of co-workers, customers, and business partners including eye contact, a smile, and a genuine “Thank you”
• Culture
• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Team Mentality
• Teach-ability
• Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation, and spelling
• Education & Experience
• High School Diploma/GED
• College graduate preferred
• Proven track record of strong communication and organization skills
• Preference for candidates with prior Loss Prevention experience (2-3 years)
• Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment

Physical Requirements/Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Benefits

• Scheels offers part time benefits including Employee Stock Ownership Plan Associate Discount 401(k)/Roth 401(k) Uniforms
• To see a full list of benefit offerings from Scheels, visit scheels.com/careers.

EQUAL EMPLOYMENT OPPORTUNITY

• Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.