Asset Protection Associate - Southern Hills Mall

Responsibilities

• Shrink Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor.
• Follows AP Directives and Company policy when making apprehensions.
• Executes required Company investigation routines to identify and resolve theft, and properly documents all stages.
• Counsels and supports store leadership in morning meetings to communicate current shrinkage and safety topics to associates.
• Supports stores in cases of critical incidents, business disruptions, natural disasters, etc.
• Travels to stores as necessary.
• Analyzes intelligence on individuals and booster groups involved in theft.
• Safely and securely supports a safety culture through impressions of control, coaching, and recognition.
• Attends court hearings as required and updates appropriate files with related outcomes; maintains professional relationship with local law enforcement.
• Performs proactive identification of potential acts of theft and fraud by observing associate/customer activity, exception reports and referrals.
• Investigates suspicious behavior (collects intelligence, documents behavior, etc.).
• May assist with Asset Protection audits.
• Coaches associates on keeping work areas and sales floor free of hazards to reduce risk of accidents.

Requirements

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
• A High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.
• Must be age 18+.

Qualifications

• AP Associates designated as a part of our AP Shared Services staffing model will require reliable transportation; ability to travel to designated stores, as assigned.

Benefits

Pay Range: USD $14.50/Hr -USD $18.13/Hr.

What You Get:

• A competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*
• All associates are eligible for an associate discount on JCPenney merchandise.
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
• *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

Note: This position profile should be used as a guide and may not be inclusive of all position expectations and responsibilities.