Asset Protection Associate

Responsibilities

• Conduct regular foot patrols of Student Unions grounds, including all outlets and buildings, to ensure safety and compliance.
• Monitor CCTV systems for security purposes, including detecting suspicious activity, overseeing vendor and delivery operations, and identifying theft risks.
• Collaborate with the Loss Prevention Specialist and leadership to design and execute initiatives aimed at reducing external shrinkage.
• Accurately document security incidents and work with law enforcement to address cases of theft and fraud promptly and effectively.
• Partner with management to develop and deliver employee training programs on theft prevention, enhancing staff awareness and improving the management and reporting of loss incidents.
• Support the outlets with inventory procedures and best practices.
• Respond to building system alarms, including fire and mechanical alerts, ensuring timely and appropriate action.
• Provide security services for events held in or near the unit as needed.
• Submit maintenance work orders to address safety hazards or items in need of repair.
• Perform routine safety inspections on equipment.
• Deliver customer service and concierge services to the campus, including:
• Greet, welcome, and provide exceptional customer service to all individuals.
• Provide way-finding and other general informational support.
• Perform door assists and other security related escorts on campus.

Requirements

• Knowledge of conflict resolution techniques and strategies.
• Skills to navigate basic computer programs such as Microsoft Office products and the Internet.
• Ability to sit, stand, or walk for extended periods of time.
• Ability to communicate effectively with different groups/individuals both in person and electronically.
• Ability to maintain situational awareness and be attentive to detail.
• Ability to respond to emergency situations in a calm and effective manner.
• Ability to always maintain highest levels of professionalism and integrity.
• Ability to succeed in a team environment as well as when working alone.

Physical Requirements

• Ability to occasionally lift a maximum of 50lbs.