Asset Protection Associate

About the role

SCHEELS is a leader in the sporting goods industry, offering the largest selection of sports brands in America. We empower our associates to become experts in exceeding the needs and expectations of our customers through comprehensive business and product training.

Responsibilities

• Communicate with leadership regarding encounters and investigations
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Absorb cash handling and transfers
• Observe customers and associates for potential acts of theft or fraud
• Take appropriate action to prevent theft, apprehend individuals engaged in theft activity when prevention is not effective
• Conduct surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
• Monitor video via CCTV and conduct on-site interviews
• Maintain all apprehension and investigation records according to company standards
• Develop and maintain knowledge and use of CCTV surveillance equipment
• Assist in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
• Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls
• Help mitigate security risks to provide a safer environment for employees and customers
• Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
• Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
• Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks
• Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather

Requirements

• Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others
• Show genuine interest and action in helping others before yourself, regardless of recognition or reward
• Show consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
• Show ability to adapt to a changing work environment
• Show preference for candidates with prior Loss prevention (2-3 years)
• Show willingness to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment

Physical Requirements/Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Benefits

To see a full list of benefit offerings from Scheels, visit scheels.com/careers.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Pay

$18

Schedule

Must be flexible to work assigned schedule between 5 p.m. and 9 p.m., Monday through Friday, 9 a.m. and 9 p.m., Saturday, 11 a.m. and 6 p.m., Sunday. Schedule may include varied hours, evenings, weekends and holidays. Must be available minimum of two weekends a month. Average hours per week is 15-20.