Asset Protection Agent

or drop it. The "About Evergreen Goodwill" is not minor metadata; it's organization overview. Could be included as a paragraph before About the role? But we have no heading for that. Could we include it as a

before the first heading? The instruction: Output ONLY the HTML fragment — no /, no markdown code fences. It didn't forbid having a leading paragraph without heading. However they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So headings are only those. It didn't say we cannot have other elements outside headings. But to be safe, we could incorporate the organization overview into About the role section as a paragraph. Thus About the role section will contain two paragraphs: one about Evergreen Goodwill (the organization) and one about the position (from About The Position). Or we could combine. Now Responsibilities: need to list all duties from Essential Functions And Responsibilities. We'll create a

with each duty as
• . Must preserve all details. Let's extract: - Conduct surveillance and investigative activities to identify, deter, and address internal and external theft, fraud, and asset protection concerns. - Utilize CCTV systems, sales floor observations, reporting tools, and other approved methods to identify loss trends and suspicious activity. - Investigate incidents involving theft, fraud, policy violations, vandalism, and security concerns. - Prepare timely, detailed, and accurate reports documenting incidents, investigations, observations, and recommendations. - Assist Asset Protection leadership with identifying root causes of shrink and operational loss. - Promptly communicate significant incidents and findings to Asset Protection leadership. - Maintain confidentiality while handling sensitive investigations and employee information. - Conduct and document operational compliance, asset protection, and safety audits in a timely manner. - Identify workplace safety concerns, operational vulnerabilities, and compliance risks. - Support store and operational leadership in maintaining a safe and secure work environment. - Promote compliance with company policies, asset protection standards, and safety procedures. - Report hazards, unsafe conditions, accidents, and near-miss incidents according to established procedures. - Perform physical security inspections at assigned facilities. - Assist with monitoring, maintenance coordination, troubleshooting, and operational support of CCTV, intrusion alarm, and access control systems. - Respond appropriately to duress, fire, burglary, and security-related alarms as directed. - Assist Asset Protection leadership with security assessments and physical security improvement projects. - Support investigations involving security system alerts and facility-related incidents. - Develop and maintain effective working relationships with employees, management, law enforcement, and external partners. - Demonstrate strong verbal and written communication skills in all interactions. - Provide support for Asset Protection and safety awareness training programs. - Assist with communicating Asset Protection best practices and operational expectations. - Serve as a liaison with local law enforcement and emergency responders when appropriate. - Demonstrate sound judgment and professionalism while working independently or in team environments. - Remain calm and effective during stressful or emergency situations. - Maintain required certifications, training, and professional development. - Meet established timelines for assigned work and projects. - Uphold safe work practices and contribute to a culture of workplace safety. - Perform other duties as assigned in support of department objectives and organizational needs. That's a lot. We'll keep them. Now Requirements: we need to include education and experience, certificates, computer/technology skills, physical abilities, essential mental/sensory abilities, work environment. We'll list as
  items. Education and Experience: - High school diploma or equivalent required. - Minimum of two (2) years of Asset Protection, Loss Prevention, Security, Investigations, Retail Operations, or related experience preferred. - Experience conducting surveillance, theft investigations, fraud investigations, or loss prevention activities preferred. - Some college coursework, criminal justice education, or advanced security training preferred. - Ability to work independently and as part of a team. Certificates, Licenses, or Registrations: - Valid Washington State Driver’s License with acceptable driving record, preferred. - Proof of current automobile insurance, if electing to drive personal vehicle to/from work sites. - Loss Prevention Qualified (LPQ), First Aid/CPR certification, Criminal Justice education, or similar professional credentials preferred. - Ability to obtain required certifications and training within established timeframes if required by the department. Computer/Technology Skills: - Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). - Ability to learn and utilize CCTV systems, security technologies, reporting systems, and other applications related to the position. - Ability to maintain accurate documentation and prepare detailed reports. Physical Abilities: - While performing the duties of this job, the employee will regularly be required to stand and walk for extended periods, communicate with others by talking and hearing, climb stairs and ladders, bend, kneel, crouch, squat, stoop, and reach. - The employee must be able to lift and carry items weighing up to 30 pounds and operate computers, surveillance equipment, and other technology systems. - Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, color recognition, and the ability to adjust focus. - Employees must be able to effectively communicate verbally and in writing, including with individuals who may have limited English proficiency. - Reliable attendance is required. Essential Mental/Sensory Abilities: - Problem solving - Investigative thinking - Attention to detail - Analyzing and interpreting information - Sound judgment and decision making - Time management and prioritization - Strong interpersonal skills - Strong verbal and written communication skills - Conflict resolution - Ability to remain calm under pressure Work Environment: - Work is performed in retail stores, donation centers, warehouses, office settings, and outdoor environments where temperatures and weather conditions may vary. - Exposure to dust, noise, crowds, and inclement weather may occur. - This position requires regular travel between assigned facilities, stores, meetings, and events. - The Asset Protection Agent may work independently while conducting surveillance, investigations, audits, or facility inspections. - Occasional evening, weekend, holiday, early-morning, closing-shift, and overnight travel may be required based on business needs. We might also include Schedule section with the occasional evening etc. But that's already in Work Environment. However Schedule section is separate; we could still include Schedule with that info. But to avoid duplication, maybe we put schedule info in Schedule section and not repeat in Work Environment. However we need to preserve all info; we can keep it in both places? That would be duplication but not prohibited. Better to keep it once. Since Schedule section is about schedule, we can put the occasional evening etc there, and Work Environment can exclude that sentence. Let's adjust. Thus Work Environment will exclude the sentence about occasional evening etc. We'll keep other details. Schedule section will contain: Occasional evening, weekend, holiday, early-morning, closing-shift, and overnight travel may be required based on business needs. Also regular travel between assigned facilities, stores, meetings, and events? That's travel, not schedule. Could be considered schedule as well. We'll include both. Now Benefits: list from "Why work at Evergreen Goodwill?": - A health plan that includes medical, dental, vision and prescription coverage - 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee) - Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability - Flexible Spending Accounts (FSA) Plan - Roth and 403(b) Retirement Savings Plan program - Paid vacation, (9) holiday and sick time - Limited paid time off for Jury Duty and Bereavement Leave - Employee discounts - Employee referral bonus - Employee Assistance Program (EAP) - Mentorship Program - Career Advancement Opportunities - Paid Job Training We'll put as
  . Pay: Salary Range: $22.31 - 27.88 (presumably per hour). We'll put in

  . Now About the role: combine organization overview and About The Position. Organization overview: "Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Ever