Asset Management Specialist Recovery Skip

About the role

Ironhorse Funding is a leading provider of innovative, technology-driven, full-spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through our direct-to-consumer and dealer programs. We want every customer to have access to financing for their dream ride.

As an Asset Management Specialist, you will play a crucial role in the maintenance and monitoring of units assigned for repossession and liquidation. This position involves collaborating with repossession vendors to locate collateral, transport assets, and ensure effective liquidation processes. You will actively monitor all activities related to repossessed units, processing orders for voluntary and involuntary loan repossession, and preparing necessary notices for liable parties. Your responsibilities will include evaluating asset conditions, processing refunds for extended warranties and insurance claims, and coordinating transportation for auction sales. Additionally, you will engage with customers to negotiate settlements on charge-off accounts, providing them with tailored repayment solutions while maintaining detailed records of each communication.

Responsibilities

• Collaborate with repossession vendors to locate collateral, transport assets, and ensure effective liquidation processes
• Actively monitor all activities related to repossessed units
• Process orders for voluntary and involuntary loan repossession
• Prepare necessary notices for liable parties
• Evaluate asset conditions
• Process refunds for extended warranties and insurance claims
• Coordinate transportation for auction sales
• Engage with customers to negotiate settlements on charge-off accounts
• Provide tailored repayment solutions
• Maintain detailed records of each communication

Requirements

• Strong organizational and time management abilities
• Excellent written and verbal communication skills across all levels of the organization
• Attention to detail for accurate, compliant documentation
• Ability to work independently and as part of a team
• Customer service orientation with focus on negotiation and client experience
• Confidentiality and discretion
• Associate's degree or at least two years of equivalent experience (or equivalent combination of education and experience)
• Ability to work in a fast-paced environment
• Experience with installment lending
• Familiarity with the motorcycle, powersports, RV, and automotive industry (preferred)
• Enthusiasm for or interest in the motorcycle, powersports, RV, and automotive industry (preferred)

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Competitive Salary
• Paid Time Off
• Employer Match with 401(k) — immediately vested

Pay

$22 to $26 per hour plus commissions.

Schedule

Full-time, onsite in Irving, TX. Monday to Friday, 8:00 am–5:00 pm or 8:30 am–5:30 pm.