Asset and Wealth Management - Client Information Product Delivery Lead - Senior Associate

About the role

Join JPMorganChase Wealth Management's Chief Data Office, a collaborative team focused on advancing data products and operational excellence. The team partners across business, technology, operations, and client-facing organizations to deliver innovative solutions that enhance client experience and operational efficiency.

Responsibilities

• Coordinate delivery activities for Client Information products within cross-product programs.
• Partner with Product Owners, technology, operations, and control teams to align scope, sequencing, and milestones.
• Document and track dependencies, actions, decisions, and follow-up items for Client Information initiatives.
• Support program meetings through status updates and artifact management.
• Execute standardized processes for generating delivery artifacts, including project plans, meeting notes, status reports, RAID logs, and runbooks using Intelligent Automation.
• Maintain reusable delivery artifacts that are consistently formatted and accessible across the team.
• Identify and implement Intelligent Automation opportunities to improve efficiency and consistency.
• Monitor progress of Client Information deliverables and escalate risks and issues when appropriate.
• Support production readiness, rollout, and stabilization activities for Client Information products.
• Contribute to continuous improvement initiatives for delivery processes and reusable artifacts.
• Execute tasks with a strong focus on quality, accuracy, and operational excellence.

Requirements

• Support product delivery activities within regulated or controlled environments.
• Partner effectively with cross-functional stakeholders to align priorities and decisions.
• Apply phased delivery methodologies and production rollout practices.
• Utilize automation tools to improve delivery processes and operational efficiency.
• Demonstrate strong organizational and time-management skills.
• Communicate effectively with business and technology stakeholders.
• Manage multiple priorities in a fast-paced environment.
• Analyze delivery risks, issues, and dependencies.
• Produce clear and concise project documentation and status reporting.
• Exhibit attention to detail and commitment to operational excellence.
• Bachelor's degree or equivalent practical experience.

Qualifications

• Demonstrate an energetic and personally motivated approach to work.
• Contribute to a culture of continuous improvement and innovation.
• Exhibit ambition toward ongoing professional development.
• Apply Intelligent Automation tools within delivery activities.
• Support large-scale data or technology initiatives.
• Develop effective partnerships across business, operations, and technology teams.
• Contribute to process optimization and standardization efforts.