Assessment Specialist

Job Type: Full time, Night shift

Schedule

Shifts are 7 pm – 7:30 am

• Alternating work weeks:
• Week 1: Sunday, Wednesday, Thursday
• Week 2: Monday, Tuesday, Friday, Saturday

About Us

Woodland Springs is located in Conroe, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast.

How You'll Contribute

The Assessment Specialist receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. You will:

• Assess or ensure assessment by a qualified mental health professional of patients who present for evaluation.
• Screen for medical and behavioral emergency conditions.
• Perform a comprehensive assessment and deliver quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders.
• Coordinate with the clinical team/on-call physician to ensure patient needs are met either at the facility or through other appropriate community providers.
• Interpret treatment to patients and families to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment.
• Complete the administrative processes of admission and precertification of care with external payers, as necessary.
• Report to the Assessment Manager/Supervisor.

Responsibilities

• Facilitate response to requests for services, including initial response, assessment, referral, designation of the appropriate level of care, admission, and follow-up activity.
• Conduct initial evaluations, document patient symptomology, functioning, and needs, and provide information to the physician for level-of-care determination.
• Demonstrate excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
• Possess clear knowledge of Emergency Detention paperwork and processes, including EMTALA.
• Maintain all preadmission and admission paperwork with accuracy and complete all precertification with insurance companies.

Requirements

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred.
• Strong clinical assessment skills.

Qualifications

• Education: Associate's Degree in Nursing (required) or Master's degree in Social Work/Counseling (required).
• License: Current clinical, social work, or RN license as required by state regulations.
• Certifications: CPR and de-escalation certification required or obtain within 30 days of hire.