Assessment Coordinator, PRN Behavioral Health
Carrollton Springs | Collin Springs · Carrollton, TX · 1 mo ago
On-siteEducationFull-time
About the role
Your Experience Matters Carrollton Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
Responsibilities
- Assesses walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
- Answers inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
- Collaborates with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
- Provides clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
- Maintains an appropriate stock of forms and supplies to support the Care Coordination Department.
- Checks in patient belongings, processes consent forms, and coordinates admission paperwork.
- Schedules assessment appointments, orients patients to units and outpatient programs, assists with discharges, and sends documentation to referral sources within required timeframes.
- Performs other duties as assigned.
Requirements
- High school diploma or GED.
- Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric or geriatric patients preferred; strong clinical assessment skills required.
- CPR certification is required within 30 days of employment and prior to any patient contact.
- De‑escalation certification is required within 30 days of employment and prior to any patient contact.
- Strong customer service and triage skills to manage inquiries and coordinate admissions.
Schedule
PRN (as needed)