Assessment Coordinator

At Sycamore Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

About Us

Sycamore Springs is a 48-bed hospital located in Lafayette, IN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast.

Responsibilities

• Assess the needs of walk-in and phone callers to ensure their referral to the service or resource that best addresses those needs.
• Assist in scheduling initial psychiatric assessments for patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders, and present symptoms to the psychiatrist for the best recommendation of care.
• Refer and triage patients to other sources of treatment when appropriate.
• Answer all inquiry calls regarding treatment and the facility, present treatment options, document calls, and set appointments for callers seeking treatment.
• Work with the business office to ensure a smooth transition into the admission process.
• Provide clerical support to the Care Coordination Manager and Care Coordination Team, and act as backup to front desk reception.
• Enter information into the Medik system accurately.
• Maintain appropriate stock of paperwork/forms and supplies to support the Care Coordination Department.
• Check in patient belongings with accuracy and document appropriately.
• Process consent forms and coordinate admission paperwork for the unit.
• Provide assistance to other units and departments as needed.
• Send appropriate documentation to referral sources in the appropriate timeframe.
• Provide assistance with discharges.
• Schedule appointments for incoming assessments, paying close attention to the needs of the patient.
• Assist in the orientation of patients to units and to outpatient programs.

Requirements

• High school degree or equivalent preferred.
• Previous experience in a psychiatric healthcare facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric, and geriatric patients preferred.
• Strong clinical assessment skills.
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment.

Benefits

• Health (Medical, Dental, Vision) and 401K benefits for full-time employees.
• Competitive Paid Time Off.
• Employee Assistance Program - mental, physical, and financial wellness assistance.
• Tuition Reimbursement/Assistance for qualified applicants.
• And much more...