Asociado(a) de Cumplimiento de Pedidos en Almacén

About the Role

Short Story is an award‑winning, technology‑powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience so millions of petite women can dress with effortless confidence. As a fast‑growing startup, we're revolutionizing retail with a data‑driven learning system that leverages customer feedback to create tailored products. We've been recognized by Forbes, Fortune, and are backed by leading investors who share our vision of building the world's next great consumer brand.

Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. We transform lives by putting the customer first, demand excellence in fit and finish, embrace challenges as opportunities to invent better solutions, and think differently to find solutions others haven't seen.

We are hiring motivated, hardworking, and responsible Fulfillment Associates to join our warehouse team. In this role you will handle daily warehouse operations including picking and packing orders, processing returns, and organizing incoming inventory. We look for people with a strong work ethic and good communication.

Responsibilities

• Pick and pack customer orders accurately using a pick list.
• Fold and prepare apparel professionally so the customer receives a well‑presented box.
• Label and organize incoming merchandise quickly and accurately.
• Process customer returns and assist with basic warehouse administrative tasks.
• Keep the warehouse clean, safe, and organized.

Requirements

• Preferred: experience in apparel retail or warehouse operations.
• Sense of urgency — this is a fast‑paced startup environment.
• Excellent attendance, punctuality, and reliability.
• Strong communication skills and a positive, willing attitude.
• Ability to consistently meet performance metrics and KPIs.
• Must be able to commute to our South San Francisco warehouse Monday through Friday.
• Physical requirements: stand 8–10 hours per day (standing, walking, pushing, pulling, squatting, bending, reaching overhead), climb stairs safely, and lift up to 50 lbs.

Schedule

Monday through Friday, 6:00 a.m. to 2:30 p.m. (8‑hour shift with a 30‑minute lunch). Location: South San Francisco, near the South San Francisco Caltrain station. Immediate start preferred.

Pay

$19 to $20 per hour. Final pay for this position may vary based on your skills and experience.

Benefits

• Excellent medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid vacation (full‑time employees only), paid sick days, and paid holidays.
• Professional growth: opportunities to advance quickly in a growing startup alongside an experienced founding team.
• Team perks: office snacks, team lunch every Friday, and an energetic, diverse, and passionate work environment.
• Work at a mission‑driven company alongside passionate, diverse, and talented colleagues.