As-Needed Traffic Control (Special Events)

Description

Under direction, the Traffic Control Special Events position directs motorists and controls traffic conditions at special events held in the City of Santa Clara. For additional information regarding this position, please email Rachel Thomas at rthomas@SantaClaraCA.gov.

The Department

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.

Typical Duties

• Direct traffic
• Observe, monitor, and control routine and unusual traffic conditions
• Assist and advise motorists
• Establish and preserve good relationships with the general public and answer questions
• Attend meetings and trainings
• Perform other duties as assigned

Minimum Qualifications

• Minimum age 18 at time of application
• One (1) year of full-time paid or volunteer work experience involving considerable contact with the general public
• Paid or volunteer work experience within a law enforcement agency, the U.S. Armed Forces, or a related agency

Knowledge, Skills, and Abilities

• Basic principles of traffic control
• Principles and practices of customer service
• Understand and execute oral and written instructions
• Relate to supervisors, maintain objectivity, take criticism, and control temper
• Be courteous, but firm, in maintaining effective communications with the general public in normal and stressful situations
• Deal effectively with irate or uncooperative individuals
• Communicate in a clear, concise, and effective manner, both orally and in writing
• Read and understand laws, ordinances, departmental policies, rules, and instructions
• Establish and maintain effective working relationships with those contacted in the course of work, including the general public and co-workers
• Work in a team-based environment and achieve common goals
• Walk or stand for extended periods of time and bend, stoop, reach, carry, crawl, climb, and lift as necessary to perform assigned duties
• Perform work in various environments, including outdoors in inclement weather

Additional Information

• You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.
• Applications must be filled out completely (i.e. do not write “see resume or personnel file.”).
• To receive consideration for the screening process, candidates must submit 1) an online City of Santa Clara Employment Application and 2) a Resume is optional.
• Incomplete applications will not be accepted.
• Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.
• This position is continuous: Applications will be reviewed on a weekly basis for consideration for the position.
• If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.