As-Needed Recreation Office Assistant

Description

The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division offers classes and programs for all ages and abilities, aiming to promote safe, clean, and attractive facilities for everyone.

About the Role

Provides customer service at Recreation Facility Front Desks (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). Responsibilities include data entry, processing program registrations, opening and closing the desk reception area, and maintaining accurate records of daily sales. Duties also include checking in patrons, adhering to safety protocols, and managing office areas.

Responsibilities

• Greets employees, visitors, and the public, assisting with routine inquiries and requests.
• Answers telephone calls, providing routine information, taking messages, and routing calls.
• Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves documents.
• Registers program and class participants; enters and retrieves data from standard business software, databases, and online systems; posts information on forms, records, and files.
• Makes reservations for recreation facilities.
• Maintains office area; creates and arranges program displays.
• Orders, maintains, and distributes supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records.
• Opens and closes facility in accordance with established procedures.
• Performs other related duties as assigned.

Requirements

• Graduation from high school or possession of a GED.
• Six (6) months of general clerical or customer service experience.
• Must be at least 18 years of age at time of application.
• Valid California Class C driver's license is desirable.
• Must be able to perform all of the essential functions of the job assignment.

Qualifications

• Knowledge of correct English grammar, spelling, and punctuation.
• Modern office practices, procedures, and methods, including filing and the operation of standard office equipment.
• Ability to operate personal computer hardware and software and a variety of standard office equipment.
• Communicate clearly and effectively in English in person, over the telephone, and in written correspondence.
• Demonstrate sensitivity, tact, and excellent customer service while interacting with others.
• Exercise sound and effective judgment within established guidelines.
• Organize, coordinate, and complete duties to meet scheduled deadlines.
• Perform routine arithmetic calculations.
• Prepare, maintain, and reconcile routine accounting and numerical records.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work in a team-based environment and achieve common goals.
• Lift and carry objects weighing up to twenty-five (25) pounds.

Skills

N/A

Benefits

N/A

Pay

The hourly rate for this position is $18.70 - $21.56.

Schedule

Work assignments will include days, evenings, and weekends. As an as-needed employee, this is an "at-will" position with no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.