Artillery Turret Field Support Representative

About the role

The Artillery Turret Field Support Representative (FSR) provides specialized on‑site technical support, troubleshooting, and operational assistance for an artillery turret system deployed on a combat vehicle platform. This position serves as the primary field interface between operators, maintenance personnel, engineering teams, and customer stakeholders.

Responsibilities

• Provide on‑site technical assistance for operation, troubleshooting, maintenance, and repair of artillery turret systems, including mechanical, hydraulic, electrical, electronic, and fire‑control subsystems.
• Serve as the field point‑of‑contact for customer personnel, operators, maintainers, and program stakeholders.
• Conduct fault isolation, root‑cause analysis, and corrective maintenance, coordinating complex issues with engineering and logistics teams.
• Support installation, upgrades, modifications, and integration of turret components in field settings.
• Perform system checks, calibration, and functional tests of turret, stabilization, and weapon control systems.
• Document and report field incidents, maintenance observations, reliability trends, and configuration status.
• Provide operator and maintainer training, including classroom instruction and hands‑on demonstrations.
• Support field trials, live‑fire events, test activities, and system evaluations in varied operational environments.
• Ensure compliance with safety, maintenance, and configuration‑control requirements during all operations.
• Travel frequently to customer locations, test ranges, evaluation sites, and partner facilities.

Qualifications

• Associate or bachelor’s degree in Mechanical, Electrical, Electronics, or Weapons Systems Technology, or equivalent military training.
• Professional experience supporting artillery, turret, weapon station, or fire-control systems on military platforms.
• Strong technical knowledge of mechanical, hydraulic, electrical, and electronic subsystems associated with combat vehicle turrets.
• Ability to diagnose and resolve complex system faults using technical manuals, schematics, diagnostic equipment, and software tools.
• Experience working in field, operational, or test environments.
• Strong communication, documentation, and customer‑interaction skills.
• Ability to travel frequently and work in diverse operational conditions.

Preferred Qualifications

• Prior experience supporting self‑propelled artillery, remote weapon stations, or manned turreted weapon systems.
• Active or eligible DoD security clearance.
• Familiarity with Army technical manuals (TMs), safety procedures, and sustainment practices related to weapon systems.
• Experience collaborating with engineering, logistics, and program management organizations.
• Previous leadership experience in field support, armament maintenance, or test operations.

Pay

Hanwha Defense USA is committed to pay transparency and equitable compensation practices. The salary range listed for this position represents a good faith estimate of the base pay we reasonably expect to offer for the position at the time of posting. Actual compensation may vary based on relevant skills/experience, education and certifications, market conditions, geographic location and internal pay equity. In addition to base salary, employees may be eligible for discretionary annual bonuses, benefits, and other forms of compensation as part of Hanwha Defense USA's total rewards package.