Armed Security Officer

Responsibilities

• Monitor property and report suspicious activity
• Respond to emergencies and incidents
• Complete daily activity logs and incident reports
• De-escalate conflicts and maintain a professional presence
• Perform additional security duties as assigned

Qualifications

• Valid Pennsylvania Act 235 certification required
• High School Diploma or GED
• Minimum 3 years of customer service experience
• 3 years of security, military or law enforcement experience is required
• Strong communication and de-escalation skills
• Basic computer knowledge (email, reports, Microsoft Office, etc.)
• Reliable transportation
• Ability to pass background check, drug screening, and OPS training requirements

Preferred Experience

• Candidates should meet at least one of the following:
• 3 years of armed security experience
• Military experience
• Law Enforcement Experience
• State or federally certified law enforcement academy training

Physical Requirements

• Ability to stand and patrol for extended periods
• Ability to lift up to 25 lbs
• Ability to wear a security uniform
• Ability to pass Physical Agility Test (PAT):
• 100-meter run in 66 seconds or less
• 30 push-ups
• 26 sit-ups

Additional Information

• CPR/AED/First Aid/BLS training preferred or ability to obtain
• Must maintain a clean and professional appearance
• Candidates cannot have previously worked at the Hope Center
• OPS Security Group is an equal opportunity employer committed to professionalism, accountability, and servant leadership.

Important Note About This Environment

• This is a high-stress, high-interaction environment working with individuals who may be experiencing trauma, emotional distress, or difficult situations.
• Candidates must be able to remain calm, professional, and emotionally controlled under pressure.
• This role is not suited for individuals who become easily overwhelmed in emotionally intense environments.
• Prior experience in shelters, behavioral health, healthcare security, customer service, or high-contact security environments is highly preferred.