Armed Courier Guard
About Brink's
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Summary
The Full-Time Air Courier Messenger is responsible for escorting customer cargo/liability from plane side to customer location and to/from the Brinks facility to customer locations while providing armed security for the same. This position functions in an armed environment and requires the enforcement of rules to protect the premises and property of Brink's. Additionally this role functions to protect and ensure the safety of customer and armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers, including armored vehicles. Finally this position requires the selected candidate to be able to provide outstanding customer service to all BGS customers when delivering liability and assisting them with their shipping needs.
Key Responsibilities
- Receive daily delivery routes and work closely with branch leadership both on the BGS and CIT side of the business to ensure all paperwork and liability related documentation is accurate prior to leaving the branch.
- Maintain communication with ground support at origin and destination airports/locations and maintain a position on the aircraft in order to monitor the same when necessary.
- Provide secured delivery of all customer liability and ensure that each customer receives outstanding level of service during each transaction/interaction.
- Ensure that all liability is appropriately secured and maintained inside and outside the company vehicle.
- Assist the location Sort Operation as necessary in the movement of liability and other secured valuables from the facility to the vehicles and back.
- Ensure that all DOT regulations are maintained and followed as well as all traffic regulations and relative guidelines.
- Enforce and report all security or safety violations to the Supervisor of Operations or Operations Manager as well as any unusual and suspicious situations that have occurred during daily assignments.
- Provide security by adhering to the General Security Regulations and other directives handed down by the management.
- Cross-train and perform other duties as assigned.
Minimum Qualifications
- Minimum 6 months of experience as a courier or guard working a secured logistics environment or where valuable liability is stored and managed.
- Must be a minimum of 21 years of age.
- A current & valid driver's license.
- Satisfy all applicable Department of Transportation requirements.
- A valid weapons permit or ability to pass applicable weapons licensing requirements.
- A valid guard card or ability to obtain a guard card or any other required licenses.
- Ability to lift at least 50 pounds on a consistent and regular basis throughout the assigned shift.
- Ability to work weekends and flexible range of hours as needed including holidays.
Preferred Qualifications
- Prior experience in freight forwarding / logistics in a secured armed environment.
- Experience working closely with customers in the field and supporting a dynamic customer service platform.
- Strong attention to detail.
- Proficiency with Microsoft Office applications.
- Good basic math skills.
- Previous operational experience, while working in a fast paced environment.
Professional Skills
- Professional, positive demeanor.
- Collaborative work style.
- Good ethics and integrity - professional, positive demeanor.
- Excellent customer service.
- Ability to work independently.
- Strong attention to detail.
- Analytical problem solving.
Pay
Hourly Rate: $24.00