Armed and Unarmed Security (Luxury Resort

About the role

Extrity Services redefines security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. As a leading provider of armed and unarmed security solutions, we deliver reliable, professional services to a diverse client base. Our commitment to operational excellence, high standards, and attention to detail sets us apart from the competition.

Shifts Available

• First, Second, and Third Shift (Weekend Availability Required)

Responsibilities

• Conduct patrols and security checks to deter unauthorized activity and maintain a safe environment.
• Monitor entrances, exits, and restricted areas while enforcing access control procedures.
• Respond appropriately to alarms, incidents, emergencies, and guest concerns.
• Utilize de-escalation techniques to resolve conflicts professionally and safely.
• Maintain accurate incident, activity, and shift reports.
• Provide outstanding customer service to guests, visitors, clients, and staff.
• Collaborate with law enforcement and emergency responders when necessary.
• Ensure security equipment is functioning properly and report deficiencies.
• Maintain a professional appearance and adhere to company standards.
• Arrive on time and prepared for all assigned shifts and events.

Requirements

• Active and clear Tennessee Armed or Unarmed Security License (required).
• Previous security, military, law enforcement, hospitality, or customer service experience preferred.
• Strong communication and conflict-resolution skills.
• Able to remain calm and professional under pressure.
• Valid Driver's License (required).
• Reliable transportation to and from work.
• Strong attention to detail and report-writing abilities.
• Understanding of access control and emergency response procedures.
• Able to work evenings, overnight shifts, weekends, and special events as assigned.
• Commitment to professionalism, integrity, and customer service excellence.

Qualifications

• We recognize the power of empathy and understanding in our line of work. Our security professionals are not just experts in the field; they are adept at reading situations, tuning into emotions, and responding with sensitivity.
• Diffusing tense situations is a skill we pride ourselves on. Instead of confrontation, our team is trained to de-escalate situations, finding peaceful resolutions that prioritize the well-being of all involved.
• We understand that security is not a standalone department but an integral part of our overall company culture. Our approach blends seamlessly with your values, ensuring a secure and harmonious atmosphere that resonates with your unique identity.