Arkansas State University - Student Ambassador

This posting will remain open for a minimum of two weeks from the posting date.

About the role

The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director.

Responsibilities

• Represent Banfield Pet Hospital in a sincere, professional manner.
• Proactively promote awareness of Banfield’s mission and vision among peers and answer questions from faculty and student body regarding Banfield.
• Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador’s school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and handling all other event details.
• Participate in presentations on campus and provide follow-up with students and Banfield.
• Distribute Banfield flyers, posters, e-flyers, and other collateral to faculty and student body of Ambassador’s school as allowed by school’s vendor policy.
• Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (e.g., Job Fairs, Open House, SCAVMA activities).
• Attend Banfield-sponsored conferences and educational meetings when appropriate.
• Maintain open communication with the Student Programs team and assigned Banfield Medical Director.
• Perform other job duties as assigned.

Requirements

• Ability to multi-task—manages multiple tasks simultaneously, quickly and accurately shifts attention among tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills—reads, writes, and speaks fluent English using appropriate grammar, style, and vocabulary. Demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability—demonstrates a systematic approach in carrying out assignments, excels at cutting through confusion and turning chaos into order.
• Problem-solving skills—demonstrates a strong ability to identify, analyze, and solve problems. Translates problems into practical solutions.
• Client service skills—ensures the team provides attentive, courteous, and informative service. Gains personal satisfaction from delivering great service.
• Intellectual ability—accurately and consistently follows instructions delivered orally, in writing, or via diagrams. Can provide directions.
• Mathematical ability—ability to add, subtract, multiply, and divide; compute rate, ratio, and percent; convert units of measurement.
• Computer skills—comfortably and confidently uses a computer and specialized software (Microsoft Word, Excel, Access, Outlook, etc.).
• Mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking English) to perform duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, climb, and manipulate (lift, carry, move) up to 50 pounds.
• Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine.

Competencies

• Leadership Competencies: Action oriented, command skills, integrity and trust, planning, peer relationships.
• Functional Competencies: Priority setting, presentation skills, approachability, listening, problem solving.
• Attitudes (Will do):
  • Initiative—shows willingness to use discretion in finding solutions; presents ideas to enhance processes.
  • Integrity—firmly adheres to Banfield’s values and ethics; exhibits honesty and sound judgment.
  • Cooperativeness—willing to collaborate and compromise; shares relevant information promptly.
  • Flexibility—open to changing situations and willing to perform all assigned tasks.
  • Independence—able and willing to perform tasks without supervision.
  • Tolerance for Stress/Resiliency—maintains a positive outlook, rebounds quickly from frustrations.

The Five Principles

• Quality: The consumer is our boss, quality is our work, and value for money is our goal.
• Responsibility: As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality: A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency: We use resources to the full, waste nothing, and do only what we can do best.
• Freedom: We need freedom to shape our future; we need profit to remain free.

Special Working Conditions

• Environment where pets are present.
• Moderate noise level in the work environment.

Pay

Pay range for this role is $1,250 - $1,250 stipend per semester.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance for eligible positions
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits (hospital stays, critical illness, accidents)
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on products and services

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for benefits marked with an asterisk (*).