Area Vice President, Cancer Service Line Administration - Greater Wake Area

About the role

The Area Vice President (AVP) of Service Line Administration is a highly regarded healthcare operations leader responsible for executing and operationalizing the National Service Line (NSL) strategic imperatives within the assigned Area(s).

Responsibilities

• Participates as a member of the Area’s senior management team, participates in the Area(s) leadership table, provides visionary leadership, holds service line expertise, and fosters a common vision for the NSL.
• Serves as an NSL representative for Division and Area(s) initiatives and programs such as access, teammate engagement, patient experience, and quality.
• Collaborates with NSL, Division and Area(s) leadership to vet and prioritize major program and clinical services initiatives, model financial impact for new business models before submission to enterprise governance.
• Ledde Area(s) monthly operation performance reviews at Area(s) leadership forums, monitors budget to actuals, investigates variances, and recommends corrective actions to NSL, Division and Area(s) leadership.
• Develops and implements annual business plans, growth strategies, and operational objectives that support the Area’s and NSL goals.
• Leads both ambulatory and inpatient services across the care continuum, ensuring high standards of clinical quality, patient safety, and operational efficiency.
• Builde effective teams, foster collaboration, and create an atmosphere of open communication.
• Influences others, gaining support, commitment, and action across the organization to achieve institutional goals and objectives.
• Supports institutional program planning for new facilities or programs as needed.
• Leads integration and optimization of NSL operations and best practices across the Area(s), including supporting merger, acquisition, and new partnership activities as needed.
• Represents the NSL in local and state forums, enhancing the brand and reputation of the service line.
• Coordinates with physician co-leaders to advance clinical programs and innovation.
• Collaborates with independent physician practice groups and leads negotiation, management, and oversight of physician contracts to ensure alignment with NSL goals and organizational standards.
• Directly manages administrative service line leaders, including hiring, evaluations, development, and disciplinary procedures in accordance with organizational policies.
• Leads workforce strategy for the Area(s), including staffing and leadership development.
• Fosters a culture of engagement, accountability, and excellence among all teammates and physician partners.
• Ensures compliance with all organizational policies, regulatory requirements, and standards of behavior.
• Improves employee experience, maintains low turnover rates, and promotes professional development.
• Collaborates on preparation of annual operating and capital budgets, review and endorse NSL budgets and reforecasts, and ensure long-term planning aligns with NSL goals and objectives.
• Identifies value capture and efficiency opportunities across Area(s) sites of care, create measurement and monitoring methods and tools to track realization.
• Ensures effective resource allocation, budget management, capital planning, and financial performance for all NSL services within the Area(s).
• Maintains key financial, quality, and operational metrics; drive continuous improvement initiatives.
• Champions quality improvement and patient safety initiatives, leveraging data and best practices to achieve superior outcomes.
• Enhances patient experience measures across all markets.
• Supports the development and implementation of new programs and services, responding to community needs and market dynamics.
• Promotes continuous quality improvement, focusing on error reduction, process improvement, and benchmarking for growth.
• Collaborates with marketing and community relations to enhance access and awareness of NSL services.
• Supports the academic mission by facilitating research, education, and innovation within the Area(s).
• Partners with clinical and academic leaders to ensure clinical operations appropriately support educational and research programs.
• Ensures the translation of discovery into the clinical environment, offering patients the most advanced care.

Qualifications

• Licensure, Registration, and/or Certification Required: None
• Education Required: Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field.
• Experience Required: Minimum of 10 years of healthcare administrative experience, including at least 5 years of demonstrated progressively responsible management experience overseeing clinical operations or service lines, required.

Skills & Abilities

• Effective communication, ensuring transparency and collaboration.
• Demonstrated expertise in healthcare planning, operations, and financial management.
• Proven ability to lead large, multispecialty service lines in a complex, matrixed environment.
• Exceptional communication, relationship-building, and change management skills.
• Strong analytical, problem-solving, and decision-making abilities.

Physical Requirements and Working Conditions

• Standard office environment.
• Must be able to operate all equipment necessary to perform the job.
• Regular travel throughout the designated Area(s).