Area UFO Food and Beverage Team Lead - Aramark F&B LEGOLAND CA Resort

Job Responsibilities

• Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests.
• Greet and help customers as they enter the restaurant or approach food lines and counters.
• Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures.
• Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations.
• Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly.
• Clean tables and seating areas so guests can be seated quickly.
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery.
• Clean tables and seating areas so guests can be seated quickly.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
• Maintain daily temperature logs.
• Complete opening and closing station checklists.
• Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor.
• Assist with catering and special events as needed.
• Adhere to the uniform policy.
• Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal.

Qualifications

• Food and Beverage Service Experience preferred.
• Great customer service and interpersonal skills.
• Strong Leadership and supervisory skills.
• Able to pass a Food Handler certification exam.
• Sufficient education or training to read, write, count and follow verbal and written instructions.
• Be able to work quickly and concisely under pressure.
• Able to work holidays and weekends as well as shorter or longer hours due to business volume.