Area Training Manager

Major Responsibilities

• Training Program Management: Execute company training programs at the area level, ensuring consistency with company standards and alignment with operating procedures.
• Partner with location managers to facilitate efficient and effective training delivery for new hires and ongoing safety training.
• Directly manage all trainers within the area, overseeing their schedules to optimize coverage for all training activities.
• Ensure trainers maintain appropriate certifications and compliance, conducting regular evaluations and coaching sessions as needed.
• Balance trainer workload, adjusting schedules as necessary to meet training demands while managing trainer hours and maintaining budget oversight in partnership with the locations in the operating area.
• Collaborate with CX Specialists to monitor candidate progress and ensure a positive onboarding experience.
• Coordinate with trainers and CX Specialists to provide clear and consistent communication to candidates regarding their training schedules and expectations.
• Partner with local operations and safety teams to align training programs with safety initiatives and operational goals.
• Provide support for local safety training and ensure training practices meet safety standards and regulations.
• Act as a key contact for location managers regarding training needs and resource allocation.
• Ensure all training activities comply with federal, state, and local regulations, as well as company policies.
• Maintain accurate training records and documentation, monitoring trainer and candidate compliance.
• Ensure all FMCSA requirements for the Training Provider Registry are entered in compliance.
• Prepare reports on training activities, candidate progress, and trainer performance, providing data-driven insights for continuous improvement.
• Monitor training delivery and provide ongoing feedback to trainers to maintain high-quality training standards.
• Support the continuous improvement of training content and methods by collaborating with the Region Training Manager and other stakeholders.
• Address any issues impacting training quality, making necessary adjustments to meet company expectations.
• Ensure appropriate trainer staffing levels at each location to meet training needs, assisting with recruitment and onboarding of new trainers as necessary.
• Plan and allocate training resources effectively to support training schedules and location-specific requirements.
• Support the team and company's goals by performing other duties as assigned.

Minimum Education Or Certifications Required

• A high school diploma or equivalent required; a bachelor's degree preferred.

Minimum Experience Or Skills Required

• 3 years of management experience, preferably in training or a related field.
• 3 years of experience in transportation, safety, or training operations.
• Knowledge of federal, state, and local training regulations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with training management systems.
• Strong communication and interpersonal skills, with the ability to manage relationships across multiple levels.
• Prioritized tasks and manage time effectively in a dynamic environment.
• Demonstrated consistent attendance and punctuality.
• Able to travel up to 50% for training site visits and oversight.
• Ability to drive a company or personal vehicle for location visits and training support.

Physical Requirements And Working Conditions

• Ability to move around office and company facilities, use standard office equipment, and communicate effectively in person or by phone.
• Must be able to travel up to 50% for training site visits and oversight.
• May require driving a company or personal vehicle for location visits and training support.