Area Supervisor - Dallas, TX.

Who You Are

As the Area Supervisor, you will be responsible for assisting the District Operations Manager in managing operations for up to 30 multifamily (apartment) communities within an assigned district. You will work alongside our frontline employees, splitting your time between recruiting, staffing, training, and overseeing the remote workforce who service our communities. Your primary function of this role will be to ensure that doorstep trash and recycling collection is completed per schedule to 100% satisfaction of our clients.

Essential Duties and Responsibilities

• Ensure satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
• Complete doorstep trash/recycling collection services as needed in your area
• Perform additional services as needed at assigned communities, which may include but are not limited to: porter service, bulk item hauling, pet station waste removal, pressure washing, compactor clean-up, and light community cleanliness tasks
• Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
• Maintain monitoring staff check-in/out and overall time to completion using our proprietary technology
• Recruit/train/onboard new staff as well as provide continuing education as needed
• Aid in training new members of management as needed
• Assist manager with semi-monthly payroll by keeping the proprietary technology up to date
• Attend weekly meetings with manager, HR, etc.
• Partner with direct manager on the execution of rollout/launch of service on new properties
• Attend resident events at the communities
• Provide on-call support to workforce
• Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, etc.
• Work collaboratively and communicate effectively with direct manager and other business units as required to serve customer and Butler team
• Must be able to lift up to 50 lbs
• Other duties as assigned

Position Requirements

• Valid Driver's license with Insurance
• Experience managing a remote workforce of up to 50 who work 5-7 days a week: roughly 2-3 hours per day
• Basic employee relations experience as it relates to hiring and management
• Experience in multi-site operations
• Experience providing customer service
• Excellent oral and written communication skills
• Strong planning, time management and organizational skills
• Strong work ethic and quality improvement orientation
• Ability to build trust and rapport; effectively communicate with co-workers, employees, and customers
• Able to work during scheduled hours: Sun-Thu, 6pm - 1am
• Able to work independently
• Self-manage with some supervision
• Collaborative/team player
• Embody our core values: Figure It Out, Champion of Change, Do the Right Thing, never “Not My Job,” and Expect Excellence

Preferred Qualifications

• AA degree preferred or workforce experience

Benefits, Perks, and Culture

• Competitive base salary
• Company Vehicle provided at no cost to employee; Gas, Insurance and Maintenance all paid for OR Monthly Truck/Gas Stipend when using personal vehicle
• Monthly Cell Phone Stipend
• Healthcare Plans (Medical, Dental, Vision, Life)
• 401k Company Matching Plan
• Maternity, Paternal, and Additional Leave Options
• Flexible Personal Time Off (PTO)
• Fun, collaborative, and team-oriented work environment with training and a feedback-rich culture