Area Security Manager, Global Corporate Security
About the role
Amazon Corporate Security is looking for an experienced, self-motivated, corporate security leader who embodies Amazon's Leadership Principles, in particular, Customer Obsession, Ownership, Earn Trust, and Bias for Action, to join the team as an Area Security Manager for Northern California. The Area Security Manager reports to a Regional Security Manager, who leads a team of security experts. The Area Security Manager is responsible for implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility. The Area Security Manager supports the Regional Security Manager with delivery and oversight of the day-to-day security operations at multiple sites across multiple locations in a highly ambiguous and dynamically fluid environment. The Area Security Manager conducts security assessments, ensures that the corporate sites meet or exceed all requisite security standards, and manages incidents and supporting crisis response. Finally, the Area Security Manager provides security consultancy to local business leadership, develops plans to mitigate gaps in security controls, and manages the guarding and access control programs.
Key job responsibilities
- Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors.
- Line-manage security professionals and day-to-day security operations for a diverse portfolio of sites and customers with unique requirements.
- Implement and improve security plans, policies, and programs.
- Coordinate security incident response.
- Respond to customer security concerns.
- Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment.
- Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission.
- Earn trust through key customer and stakeholder engagements, and liaison with external partners.
- Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills.
- Communicate accurately and in a timely manner with stakeholders at the tactical and strategic level.
- Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices.
A day in the life
- Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality.
- Build relationships through coordination with internal and external security partners including local law enforcement.
- Develop and monitor performance metrics to track and improve individual, team, system, and site performance.
- Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders.
- Develop and deliver plans, based on risk assessments, to close any potential gaps in security controls.
- Conduct site security assessments and identify trends in findings and develop and implement measures to address systemic issues.
- Plan and lead drills, tabletop exercises, and other security readiness activities across sites.
- Manage cross-functional projects and operations.
- Drive team(s)/partners to meet program and/or product goals.
- Conduct initial incident investigations, triage incidents and collaborate with specialist security teams to support the customer.
- Coordinate corporate security support to events.
- Support the maintenance and testing of business continuity plans.
- Conduct customer outreach and support organizational safety and security initiatives.
- Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors.
About the team
The team drives security operations for Amazon Corporate Security at Corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, the team of security experts work closely together to protect and secure Amazon's people and business.
Basic Qualifications
- Experience in project/contract management
- Bachelor's degree (or higher) in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent professional experiences.
- 7+ years of experience in the security field in a global corporate environment or large-sized organization (e.g. military, intelligence, police, or public sector).
- 5+ years of experience in a leadership or management role.
- Experience managing third party service providers and vendors.
Preferred Qualifications
- Master's degree
- CPP, PSP, CISSP, PMP or similar security/intelligence government certifications.
- Understanding of crisis operations, risk management, and crisis communication best practices.
- Substantive experience in physical security operations and understanding of related technologies.
- Skilled in measuring SLA/KPI metrics and in conducting security-related trend analysis.
- Understanding of business continuity concepts and the Incident Command System.