Area Sales & Operational Excellence Leader

About the Role

As our Area Sales & Operational Excellence Leader, you will be accountable for translating business strategy into disciplined, visible, and measurable execution across sales, operations, and enabling functions. The role establishes the operating cadence, performance management routines, governance, and cross-functional action tracking needed to ensure functional and business commitments stay on track, risks are escalated early, and results are delivered against strategic priorities.

You will bring 10+ years of progressive and successful experience in sales ops, business ops, commercial excellence, operational excellence, strategy execution, transformation, or field/business leadership. A bachelor’s degree in business, engineering, operations, finance, marketing, or a related field is required; an MBA or relevant advanced degree is preferred.

Responsibilities

• Translate strategic priorities into clear initiatives, milestones, owners, KPIs, and decision points.
• Design and facilitate operating reviews, scorecards, dashboards, and action registers that connect sales performance, customer outcomes, and financial performance.
• Anticipate barriers and coordinate corrective action before performance is at risk.
• Reinforce leadership expectations, stakeholder engagement, and sustained behavior change.
• Support adoption of new operating models, tools, reporting routines, and business practices.
• Drive follow-through on functional and business actions by clarifying owners, due dates, dependencies, and escalation paths.
• Maintain a single view of execution progress and ensure leaders have timely visibility to commitments, gaps, and trade-offs.
• Prepare concise executive updates, issue papers, decision recommendations, and performance narratives that enable faster decision-making and stronger accountability.

Requirements

• 10+ years of progressive experience in sales ops, business ops, commercial excellence, operational excellence, strategy execution, transformation, or field/business leadership.
• Bachelor’s degree in business, engineering, operations, finance, marketing, or a related field (required).
• MBA or relevant advanced degree (preferred).
• Lean Six Sigma, PMP, Agile, Prosci, or similar certification (preferred).
• Advanced proficiency with Microsoft 365, Power BI, CRM, and analytics tools.
• Proven track record improving execution and business performance across teams.
• Experience with executive dashboards, governance processes, and performance management.
• Industry experience in construction, manufacturing, industrial, B2B, or complex project environments (preferred).

Skills

• Proven ability to lead through influence across senior leaders, matrixed teams, and dispersed stakeholders.
• Strong expertise in sales operations, commercial excellence, business performance management, operational excellence, and governance practices within complex cross-functional environments.
• Proven ability to translate strategy into execution through KPI development, performance reporting, executive reviews, project management, process improvement, and risk mitigation.
• Exceptional analytical, financial, communication, and stakeholder management skills, with the ability to influence senior leaders and drive alignment across matrixed teams.
• Results-driven leader who fosters accountability, continuous improvement, change adoption, and data-driven decision-making while delivering measurable business outcomes.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation.
• We care about the communities where we live and work.

Benefits

• Competitive salary.
• Flexible work schedule.
• Opportunities to learn and grow.
• 401K Employer Match and Non-elective Contribution.
• Well-being Program.
• Medical, Prescription, Dental, and Vision Insurance.
• Digital Health Solutions & Telehealth.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSAs).
• Employee Family Assistance Program (EFAP).
• Family & Medical Leave, Parental Leave, and Leave to Care for a Domestic Partner.
• Paid Time Off & Holidays.
• Company Paid Life and AD&D Insurance.
• Supplemental Life and AD&D Insurance.
• Company Paid Short-term and Long-term Disability.
• Buy-Up Long-term Disability.
• Critical Illness Insurance.
• Hospital Indemnity & Accident Insurance.
• Identity Theft Protection.
• Legal Insurance.
• KONE Credit Union.
• Tuition Reimbursement.
• Commuter Benefits.

Pay

Annual Base Pay Range:

• Lisle, IL: $179,200 – $235,200.
• Dallas, TX: $179,200 – $235,200.

Variable Compensation: KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.

Location: Lisle, IL or Allen, TX.