Area Sales Coordinator

About the role

Stanly Ranch, Auberge Collection is a luxury resort set on over 700 acres of rolling vineyards and farmland in southern Napa Valley, offering 135 cottage guestrooms and suites, Vineyard Homes, Villas, Halehouse spa, three dining venues, and immersive experiences. The Area Sales Coordinator supports the remote and on-site group sales team for Solage and Stanly Ranch, ensuring seamless experiences and operational excellence.

Responsibilities

• Coordinate all daily needs to assist group sales managers and the area director of sales
• Prospect and qualify group leads
• Manage Delphi bookings
• Advanced planning, preparation and conduction of site inspections and VIP visits
• Work with the events team to host planning sites
• Collaborate with other departments
• Face-to-face interactions with guests and staff
• Written communications with clients
• Create contacts, accounts and bookings in Delphi
• Create amenities for upcoming clients
• Perform contractual audit and turnover process to Events team
• Plan, prepare and host group site visits, which may include client entertainment
• Assist sales team with Delphi accounts: lead entry/bookings management, contracts, proposals, lead qualification, prospecting, cost estimates, trip reports, group invoicing, etc.
• Assist with advanced sales trip planning
• Effectively coordinate phone leads and lead inbox for manager assignment
• Monitor daily glitch reports for in-house groups, VIP clients and site guests on behalf of sales managers
• Assist with site/VIP reservations, required site documentation and partner with reservations as needed
• Pre-planning and preparation for site visits and VIP stays in collaboration with sales managers
• Participate in planning sites with the events department to assist with room shows
• Conduct site inspections when the sales manager is not on property or otherwise unavailable
• Meet/greet group clients and VIPs upon arrival and departure

Qualifications

• Preferred 2 years experience as a sales/catering assistant, preferably with use of Delphi, Excel and Opera systems

Skills

• Excellent verbal, written, presentation, and interpersonal communications skills
• Strong attention to detail, ability to multi-task and manage time efficiently
• Demonstrated ability to work with and support cross-functional project teams

Pay

The starting range for this position is $28 an hour.