Area People & Culture Director

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

About the Role

The Area Director of People+Culture leads a small area team who all help to bring this vision to life at multiple Kimpton hotels and restaurants. Some of your responsibilities include:

• Develop and foster a genuine business partnership with the hotel and restaurant operations teams.
• Support department hiring managers in their recruitment efforts through attendance at local career fairs, offer letter administration, job posting and management, and proactive sourcing, as needed.
• Champion employee relations and employee communication/recognition initiatives (i.e. Employee Opinion Survey, Fireside Chats, Housekeeping Appreciation Week, Kimpton Moments, etc.).
• Regularly assess property-specific training needs and lead professional development including Kimpton University (KU) class facilitation and administration.
• Support hiring managers with performance management administration including quarterly and annual performance reviews for employees, and performance improvement plans as needed.
• Conduct annual wage comparison surveys within the market and partner with General Managers on data and recommendations.
• Manage the financials and annual budgets for the People+Culture areas including employee relations, recruiting, training, etc.
• Partner with hotel and restaurant operations management on all coaching, counseling, and discipline matters and serve as a solution-based P+C consultant on progressive discipline.
• Partner with leadership teams to conduct Exit and Stay interviews regularly.
• Partner with Directors of Finance during annual internal or external audits to support payroll/human resources compliance requirements.
• Manage the leave process and maintain compliance with FMLA, ADA, and any other leave requests.
• Ensure I-9, EEOC, OSHA, and workplace file compliance. Manage workers' compensation and unemployment administration to minimize liability and expense exposure.
• Serve as an employee advocate, cultural ambassador, subject matter expert, and innovator while aggressively championing all aspects of relationship-based problem-solving.
• Maintain weekly onsite P+C support and visibility for each location.

Requirements

Prior Area HR management and/or a minimum of 2 years as an HR Director, preferably in hospitality (or other lean and complex HR environment).

Bachelor's degree in HR, Hotel Management or related field is preferred.

PHR is preferred.

Strong computer skills including Microsoft Word, Excel, and PowerPoint.

Familiarity with HRIS and ATS. ADP (Vantage and RM) experience is preferred, but not required.

Strong organizational, task-management, employee relations, leadership, mediation, communication, and presentation skills.

Comprehensive knowledge of all relevant labor laws.

Naturally outgoing and friendly attitude with personal commitment and passion for providing employee care.

Operate independently and use sound judgment to make decisions.

You handle difficult situations and people while maintaining professionalism and confidentiality.

Strong problem-solver and able to deal with a variety of concrete variables in situations where limited standardization exists.

Qualifications

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience.

We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.