Area Medical Director- OR/WA

Position Purpose

The purpose of this Area Medical Director position is to provide leadership, mentorship, and management to Petco owned full-service hospitals and its partners within the assigned area. The Area Medical Director is responsible for representing the mission and values while creating a positive culture, hiring and development of staff, driving hospital growth and delivering performance objectives. Additionally, through the guidance of Petco Veterinary Hospital Standard Operating Procedures (SOPs), they will ensure our hospitals practice a high standard of quality medicine and provide excellent patient care and client service.

Essential Duties and Responsibilities

• Lead and provide management to all hospitals in assigned area to drive hospital growth and deliver performance objectives
• Manage, develop, and provide mentorship to hospital veterinarians and hospital medical leaders through hands-on evaluation and coaching, as well as provide as needed medical support to any relief doctors who provide doctor services
• Provide In-hospital evaluation for improvement hospital flow and efficiencies
• Act as the primary medical point of contact for all Petco owned hospitals within assigned area and ensure compliance with hospital policies and procedures and with local, state, and federal laws
• Oversee and assure hospital radiation safety, regular equipment maintenance, and compliance programs are compliant
• Partner with hospital DVMs and leaders to assure controlled substance compliance
• Ensure all Vetco Total Care hospitals uphold all Petco standards, mission, and values
• Partner with operational leadership to manage and support escalated client concerns, including but not limited to professional liability submissions and other escalated client concerns including the potential for small claims proceedings
• Monitor and report veterinarian adherence to medical standards in the Petco Veterinary Hospital Medical SOPs
• Review electronic medical records of direct reports regarding patient decisions and provide feedback and direction to associate veterinarians as a means to elevate patient care in our hospital
• Review and analyze key metrics to improve veterinarian production
• Ensure hospitals are maintaining a positive work environment that fosters efficiency, profitability, and partner retention
• Practice high quality medicine on an as needed basis
• In partnership with the Petco Talent Acquisition team, assist in the recruitment, interview, hiring, and onboarding process
• In partnership with the Regional Medical Director and Area Operation Manager, support and manage the performance of the hospitals, prepare operating and capital budgets, and meet financial objectives and budget expectations

Nature of Supervision

This position is considered the doctor in charge at all times while in the hospital. The Area Medical Director directly supervises all veterinarians within assigned region.

Education/Experience

• Doctor of Veterinary Medicine degree from an AVMA-accredited veterinary school or its equivalent
• Active licensure as a veterinarian without contingencies in the states in which the assigned hospitals are located or ability to obtain by start date
• Current DEA license
• Current Controlled Substance License, if applicable, in states in which the assigned hospitals are located or ability to obtain by start date
• USDA Category I Accreditation or completion within two months of hire date
• Valid Driver’s license and clean driving record required
• At least 4 years of clinical practice experience
• Strong knowledge of medical operations including but not limited to assurance of medical quality, setting protocols to ensure compliance with Petco SOPs and the state veterinary practice act, driving regular team educational enhancement opportunities, advising and leading medical case discussions as necessary, and knowledge of equipment and formulary medical use and needs
• General understanding of business financials
• Candidate must possess excellent interpersonal, leadership, and conflict resolutions skills
• Ability to travel frequently between regional hospital locations with the potential of up to 20% of overnight travel

Preferences

• Previous medical leadership experience preferably in a multi-unit setting