Area Manager, SAZ2

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals to join our team as an Area Manager in Rapid and Rural Logistics (R2L), an exciting organization specializing in delighting customers with fast delivery. R2L combines operations and support teams to innovate the last-mile customer experience.

About the role

In this role, you will lead a team of hourly employees, engaging them during shifts to maintain high levels of safety, quality, attendance, and performance. You’ll ensure customer orders are delivered on time and collaborate with support teams like Safety, Ops Integration, Loss Prevention, and HR to meet business objectives.

Our operations workflow includes:

• First mile: Where products are housed and ready for order.
• Middle mile: Where orders are transported to your area.
• Last mile: When products are delivered to the customer’s door.

While workflows vary slightly by location, our commitment to customer satisfaction remains constant.

Responsibilities

• Support, mentor, and motivate your team.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with cross-functional teams to develop and execute business plans.
• Lift up to 49 pounds, stand/walk for shifts up to 12 hours, and perform physical tasks like pushing, pulling, squatting, bending, and climbing stairs.
• Work in environments with variable noise levels, temperatures, and weather (including refrigerated areas and outdoor loading docks).

Requirements

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Ability to work a flexible schedule, including weekends, nights, and holidays.

Preferred Qualifications

• 1+ years of experience with performance metrics, process improvement, or lean techniques.

Pay

Base salary range: $70,000 – $90,900 USD annually (location: Tolleson, AZ).

Benefits

• Sign-on payments and restricted stock units (RSUs).
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D, with optional supplemental life plans).
• Employee Assistance Program (EAP), mental health support, and medical advice line.
• Flexible Spending Accounts (FSAs).
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.