Area Manager - Retail Sales

About the role

Drive sales and business growth across assigned outlets in Bangladesh, ensuring operational excellence, customer satisfaction, and team development.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets for all outlets in the assigned area.
• Analyze store-wise sales data and identify growth opportunities.
• Drive new store launches and counter expansions within the territory.
• Monitor competitor activity and market trends; recommend counter-strategies.
• Ensure adherence to visual merchandising (VM) guidelines and brand standards.
• Monitor stock availability, inventory management, and minimize shrinkage.
• Ensure compliance with SOPs, hygiene, and safety standards at all outlets.
• Ensure every customer receives prompt, friendly, and knowledgeable service.
• Handle customer queries, complaints, and returns/exchanges as per policy.
• Build customer loyalty through personalized service and product guidance.
• Recruit, train, and manage Store Managers and Beauty Advisors (BAs) across the area.
• Conduct regular performance reviews and coaching sessions.
• Build a motivated, target-driven retail team through incentive planning and engagement.
• Travel to any part of Bangladesh as required.
• Prepare and submit periodic sales, stock, and performance reports to Head Office.
• Coordinate with Marketing, Supply Chain, and HR for area-level requirements.
• Conduct regular store audits/visits and share improvement action plans.

Requirements

• 3–4 years of experience in sales or retail management.
• Bachelor of Business Administration in Marketing or related field.

Skills

• Sales management and target achievement.
• Sales coaching and team development.
• Retail operations and management.
• Sales acumen and operations.

Last date of application: 18 September 2026.