Area Manager - Milwaukee

About the role

OnTrac, founded in 1986, is the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the country. This Area Manager position is performed onsite at the operational facility located at 13301 4 Mile Road, Caledonia, WI. The role reports directly to the Operations Manager and is responsible for managing all sort activities and volume within an assigned area, identifying improvement opportunities, and implementing changes to enhance business outcomes.

Responsibilities

• Manage, staff, and schedule a team of Package Handlers and Lead Package Handlers in an assigned area to ensure quality standards while maintaining a safe and efficient working environment
• Monitor employee progress, provide ongoing feedback, identify areas for improvement, and address performance and attendance issues
• Conduct pre-sort meetings to keep employees informed of daily goals, upcoming events, and safety priorities; maintain open communication to engage employees
• Record and manage departures, arrivals, and volume flow from designated Linehauls
• Execute administrative duties including safety training, operational audits, and end-of-shift reporting

Requirements

• GED or high school diploma required; BA/BS college degree in a related discipline preferred
• Minimum of 2 years of industry experience (e.g., logistics, shipping, 3PL) with at least 1 year of demonstrated leadership experience
• Ability to effectively evaluate and summarize data and present answers to questions
• Intermediate to advanced Microsoft Office and mathematical skills
• Effective communication skills, including the ability to give honest, constructive feedback
• Experience with hiring, training, motivating, disciplining, and completing performance evaluations for employees
• Learn and follow all safety regulations and job instructions; apply knowledge of OSHA requirements in daily work practices
• Maintain a flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed
• Stay dependable and adaptable as business needs, staffing needs, and workload shift

Work environment & physical requirements

• Regularly required to talk or listen
• Frequently required to stand, walk, sit, and use hands to handle or feel
• Specific vision abilities required: close vision, distance vision, depth perception, and ability to focus

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation (in states other than CA, CO, IL, MA, MT, and NE) with accruals up to 96 hours for first year of employment, tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave (Washington state employees eligible for up to 56 hours annually)
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of applicable benefit plans, Company policies, and governing law.

Pay

Expected starting base pay range: $54,400 – $68,000. Full potential base salary range over a successful candidate’s tenure: $68,000 – $81,600. Actual compensation determined based on experience, skills, internal equity, and other job-related factors. The salary range represents the national range for this position and may be inclusive of several career levels; the actual base salary offered may vary depending on geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Schedule

Sunday through Thursday, 3:00 AM to 11:00 AM. Schedule subject to change based on the needs of the business.