Area Manager II
Amazon · Hagerstown, MD · 2 wk ago
DistributionFull-time
About the role
Join our WW Operations network as an Area Manager. Lead a team of hourly workers to maintain high levels of safety, quality, attendance, and performance while ensuring customer orders are delivered on time and to the right location.
Responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans
- Engage your team during shifts
- Work in an environment with varying noise levels and temperatures
- Continuously climb and descend stairs
Requirements
- Lift up to 49 pounds and frequently perform physical tasks
- Stand/walk for up to 12 hours during shifts
- Work a flexible schedule/shift/work area, including weekends, nights, and holidays
Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Preferred qualifications include 1+ years of performance metrics, process improvement, or lean techniques experience, experience managing a team of 20+ employees, and experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments
Skills
Not specified
Benefits
Not specified
Pay
Not specified
Schedule
Not specified