Area Manager ICQA

Key Responsibilities

• Oversee all ICQA activities (cycle counts, physical inventories, audits, investigations, reconciliations, projects) for the assigned site.
• Ensure consistent application of SOPs, KPI tracking, and corrective action processes.
• Conduct weekly reviews with ICQA Operations Manager to drive continuous improvement and accountability.
• Support execution of CAPA, audit responses, and inventory-related escalations.
• Create a culture of accuracy, accountability, and proactive problem-solving.
• Support root cause analysis and CAPA implementation to address errors and control gaps.

Requirements

• Minimum of two years of experience working with warehouse management systems (WMS) / inventory systems in a high-volume facility.
• Previous leadership experience.
• Bachelor’s Degree or relevant experience.
• Possesses basic clerical and data entry skills.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Excellent communication and interpersonal skills.
• Able to interact effectively with all levels of management and support teams.
• Able to transport up to 20 lbs.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to work independently with minimum supervision.
• Able to build solid, effective working relationships with others.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to effectively use relevant material handling equipment (i.e forklifts).
• Able to express ideas clearly and convey necessary information.
• Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
• Occasional non-standard work hours or overtime as business requires.

Qualifications

• Proficiency with Microsoft Office Suite and GoogleSheets.
• Experience with process improvements (Lean Six Sigma and/or Kaizen).