Area Manager (Front Half Days)

Responsibilities

• Lead team of 4-6 supervisors and warehouse staff of up to 250 on assigned shift to hit productivity, quality, safety, and ship on time targets
• Partner with Ops Manager and support teams to meet business goals
• Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance
• Absorb and work with General Manager, Assistant General Manager, and Operations Manager to assist in operations
• Facilitate open communication between 1st and 3rd shift to ensure teamwork to achieve common goal
• Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated
• Track attendance and approve timecards for associates
• Coach, train, and retrain associates on labeling/packaging procedures
• Resolve employee relations matters and conflicts, working with HR to develop sustainable solutions
• Maintain productivity and make recommendations to reach and exceed metrics
• Administer progressive discipline due to employee behavioral/productivity issues
• Help contributors understand and connect to our vision, mission, strategy, and business priorities
• Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
• Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)
• Uphold company policies and professional workplace behavior by leading by example
• Problem solve in real time using counting and basic math
• Familiar with Warehouse Management Software to track and solve problems with orders
• Work cooperatively with other managers, supervisors, coordinators, and leads
• Able to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed

Qualifications

• 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
• Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
• Able to maintain confidentiality
• Familiar with Warehouse Management Software to track and solve problems with orders
• Must be able to display effective communication to associate, management and executive staff members
• Prior experience creating and executing a shift plan
• Understanding of basic math and excel formulas
• Understands how important process control is to the business
• Flexible- Embraces Change
• Problem Solver
• Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
• Previous experience/knowledge of Workday preferred
• Able to maintain confidentiality
• To follow procedure, practice sound judgment and practice a fair and consistent management style
• Comfortable working and communicating with a diverse employee demographic
• Excellent multi-tasking skills with the ability to prioritize
• Physical Demands: Ability to walk or stand for 8-10 hours, Ability to lift up to 50 lbs by hand, Pallet jack experience (electric or non-electric), Pull, push, bend, kneel, crouch, OT required during peak season (25-30% of the time)